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Guild Mortgage - Knoxville, Crossville, TN

Crossville, TN
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • S
    Sherri D
    Cookeville, TN
    Posted on March 17th, 2026 03:33 AM
    Highly recommend! The loan process was smooth from start to finish, and Steve and his team were always available to answer questions and keep everything moving forward.
    Reply from Steve Azarch
    March 27th, 2026 08:45 PM
    Thank you for your recommendation, Sherri. It’s rewarding to hear that the loan process went smoothly and that I, along with my team, could provide the support you needed. If you have any further questions or need assistance in the future,...
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  • C
    Cordell F
    Gainesboro, TN
    Posted on March 11th, 2026 03:33 AM
    Easy to talk to, never rude, always answered questions and never missed any of my calls. Made the whole process easy
    Reply from Steve Azarch
    March 23rd, 2026 01:48 PM
    I'm pleased to hear that your experience was smooth and that I could be there to answer all your questions, Cordell. Communication is important, and I'm glad to know that my approach helped. If anything else comes up or you need further assistance,...
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  • M
    Mark B
    Gainesboro, TN
    Posted on March 9th, 2026 10:58 PM
    NA............
    Reply from Steve Azarch
    March 20th, 2026 05:59 PM
    Thank you for your 5-star rating, Mark. It means a lot to know that you had a positive experience. If there's anything more I can do for you, feel free to reach out to me at Guild Mortgage.
  • C
    CHARLOTTE C
    Oneida, TN
    Posted on February 19th, 2026 12:44 PM
    Better rates and the team was great to work with.
    Reply from Steve Azarch
    March 2nd, 2026 04:44 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • K
    Kyle M
    Huntsville, AL
    Posted on February 11th, 2026 06:58 PM
    Steve made it great and super speedy
    Reply from Steve Azarch
    February 23rd, 2026 08:39 PM
    It's great to know that you found the process quick and effective, Kyle. I strive to make things as efficient as possible for everyone I work with. If there's anything else you need or any questions arise, don't hesitate to reach out to me...
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  • K
    Kaysone P
    Murfreesboro, TN
    Posted on February 11th, 2026 12:32 AM
    Not much communication to me sice she is not representing my clients. She did got the file close on time per contract. Thank you for working deigiantly for your clients. Overall I am content with the works Melanie and her team did.
  • A
    April H
    Murfreesboro, TN
    Posted on February 8th, 2026 02:09 PM
    My questions were answered quickly.
    Reply from Melanie Hernandez
    February 18th, 2026 02:10 PM
    I appreciate your feedback, April. It's important to me that you received timely responses to your questions. If there's anything more I can assist you with in the future, please don't hesitate to let me know.
  • R
    Russell D
    Huntsville, AL
    Posted on February 8th, 2026 02:09 PM
    Working with Steve in my last transaction was unbelievably easy
    Reply from Steve Azarch
    February 18th, 2026 02:10 PM
    I'm glad to hear that the process was smooth for you, Russell. Ensuring that transactions are easy and efficient is always a goal of mine. If you need any assistance or have questions in the future, don't hesitate to reach out to me at Guild...
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  • T
    Thomas C
    Georgetown, TN
    Posted on January 28th, 2026 07:08 PM
    The process was fast, clearly explained, and easy
  • T
    Tammy C
    Sevierville, TN
    Posted on January 9th, 2026 01:28 AM
    Steve has the best personality and works so well with people even when there's a hiccup he stays calm and gets it fixed!
    Reply from Steve Azarch
    January 19th, 2026 05:40 PM
    Thank you, Tammy. I'm glad to hear that my approach resonated with you and that you felt supported throughout the process. Handling challenges calmly and effectively is something I value, and I appreciate your kind words. If you ever have any...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2023

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 2569912
    Disclaimer
    We are licensed to do business in the states of Tennessee, Alabama, California, Georgia, Kentucky and Mississippi. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; Licensed by the Mississippi Department of Banking and Consumer Finance;