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Guild Mortgage - Jacksonville, NC

Jacksonville, NC
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • P
    Percy B
    Posted on July 10th, 2026 12:00 AM
    Why does Guild Mortgage deserve a five-star review? I'm glad you asked! Quality and communication are important, and that's just what they deliver. I was so surprised to see Amy at my closing. This is the fourth time I've closed on a property...
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    Reply from Owner
    August 8th, 2026 12:00 AM
    Thank you so much, Percy! Your kind words truly mean a lot to me. Communication and providing a high level of service are at the heart of what I do, so I'm thrilled to hear that you had such a positive experience with my team and me. It was...
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  • M
    Macie F
    Beaufort, SC
    Posted on July 6th, 2026 02:24 AM
    This was mine and my husbands first time buying a home. You all made this process so easy for us by answering our questions and giving information that made us feel comfortable and confident.
    Reply from Amy Goss
    July 16th, 2026 01:49 PM
    Macie, I'm so happy to know that I could make your first home buying experience easy and comfortable for you and your husband. Answering your questions and providing the information you needed is always a priority for me. Thank you for trusting...
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  • J
    James J
    Jacksonville, NC
    Posted on July 5th, 2026 02:39 AM
    Amy made the home buying process easy I was kept informed at every step Thank you so mu for all your help
    Reply from Amy Goss
    July 15th, 2026 12:30 PM
    James, I'm glad to hear that I could make the home buying process easy for you. Keeping you informed every step of the way is important to me, and I appreciate your kind words. Thank you for allowing me to assist you!
  • J
    James J
    Posted on July 5th, 2026 12:00 AM
    Amy made our home buying process easy. We were informed every step of the way. Total professionals.
    Reply from Owner
    August 8th, 2026 12:00 AM
    Thank you, James! I'm so happy to hear that I was able to make your home buying process easy and keep you informed every step of the way. My team and I take great pride in providing a smooth experience and clear communication from start to...
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  • B
    Brandon K
    New Bern, NC
    Posted on July 4th, 2026 03:51 PM
    The entire team was very supportive for us while having a lot of questions. Being first time home buyers and being on the other side of the country, Amy & Ebonee were very helpful!
    Reply from Amy Goss
    July 14th, 2026 03:52 PM
    Brandon, I'm pleased to hear that you found the support from Ebonee and me helpful during your home buying process. It's wonderful to know we could assist you, especially as first-time home buyers from across the country. Thank you for sharing...
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  • E
    Eddie C
    Jacksonville, NC
    Posted on July 3rd, 2026 01:36 AM
    Everything from start to finish was just AMAZING! That's all the words I have to be honest!
    Reply from Amy Goss
    July 31st, 2026 02:11 PM
    hank you, Eddie! Reading your review absolutely made my day. I'm thrilled to hear that your experience was amazing from start to finish. It was truly a pleasure helping you through the process, and I appreciate the trust you placed in me. Congratulations,...
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  • R
    RadiantPasturesLLC
    Posted on July 3rd, 2026 12:00 AM
    Guild Mortgage - Amy Goss has received a review with 5 star rating from RadiantPasturesLLC
    Reply from Owner
    August 8th, 2026 12:00 AM
    I appreciate this 5-star rating! ~Amy
  • L
    Liz L
    Alexandria, VA
    Posted on July 1st, 2026 01:16 PM
    More proactive communication from the team would have been appreciated. Amy, you were great.
  • L
    Luke H
    Hubert, NC
    Posted on July 1st, 2026 01:25 AM
    You all made the process super easy and pleasant. My only constructive feedback is the amount of people from the office i I talked to throughout the process was a little confusing at times. It felt like multiple people were sending me the same...
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    Reply from Amy Goss
    July 13th, 2026 12:53 PM
    Luke, I appreciate your feedback and am glad to hear that the process was easy and pleasant for you. I'm sorry to hear about the confusion with communication from multiple team members, and I'll make sure to address this internally. Thank you...
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  • J
    John J
    New Bern, NC
    Posted on July 1st, 2026 01:25 AM
    Amy and her team are amazing! Amys willingnees to help out at the last minutes and the wonderful customer service of her team is second to none.
    Reply from Amy Goss
    July 13th, 2026 01:25 PM
    John, I'm thankful for your kind words about my team and me. It's great to hear that our willingness to help and our customer service left such a positive impression on you. Your feedback truly means a lot to us!
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2021

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2188571
    Disclaimer
    We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);