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Guild Mortgage - Jacksonville, NC

Jacksonville, NC
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
98%
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1%
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Reviews from Web
  • N
    Nataly R
    Jacksonville, NC
    Posted on October 29th, 2024 10:39 PM
    We are so thankful for Shannon and the entire Guild team! Everything went smooth from start to finish and they communicated every step of the way. Shannon and Ebonee checked in on us frequently and were so supportive. Will recommend Shannon...
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    Reply from Shannon Williams
    November 8th, 2024 10:39 PM
    I'm truly overjoyed to hear about your positive experience, Nataly! Ensuring a smooth process from start to finish is always a top priority, and it's rewarding to know that we were successful in doing just that. It was a pleasure working with...
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  • H
    Holly G
    Jacksonville, NC
    Posted on October 29th, 2024 12:34 PM
    Amy is an awesome lender. The communication to the agents is what I so appreciate. We are never left in the dark and the process is so seamless. Guild Mortgage is the best lender to close with. You can't go wrong by picking Amy and her team....
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    Reply from Amy Goss
    November 4th, 2024 02:34 PM
    Thank you so much for your positive review, Holly. We're thrilled to hear that Amy and the team at Guild Mortgage have provided seamless service and excellent communication throughout your purchase process. We truly appreciate your trust in...
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  • L
    Latasha F
    Midway Park, NC
    Posted on October 29th, 2024 12:16 PM
    Great customer service 👏
    Reply from Amy Goss
    November 4th, 2024 02:35 PM
    Thank you for your feedback, Latasha. It's fantastic to hear that you had a positive experience with Team Goss and that you were satisfied with the customer service at Guild Mortgage. We're always striving to provide the highest quality service,...
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  • G
    Gabriel R
    Odessa, TX
    Posted on October 28th, 2024 10:25 PM
    Ebonee likes to jump on a high horse and give comments like "I am a Realtor too" and answers questions that aren't directed to her and is wrong in the answer as well.
    Reply from Amy Goss
    November 8th, 2024 07:05 PM
    Thank you for bringing this to our attention. We’re sorry that you did not have a good experience. Rest assured; our team will be reaching out to address this matter shortly. Your feedback is valuable to us, and we're committed to resolving...
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  • J
    James H
    Sneads Ferry, NC
    Posted on October 28th, 2024 09:46 PM
    Very friendly service. The staff felt like family walking me through the whole process.
    Reply from Amy Goss
    October 29th, 2024 01:28 AM
    I'm truly grateful for your kind words, James! It's fantastic to hear that you felt like family during the process. My team and I believe that providing friendly and supportive service is key in making the loan process as smooth and comfortable...
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  • S
    Seth J
    Odessa, TX
    Posted on October 28th, 2024 05:26 PM
    Great communication! Worked quickly and efficiently on the mortgage process and had little to no issues! Would absolutely recommend to others!
    Reply from Amy Goss
    October 29th, 2024 12:26 AM
    I'm so glad to hear that you had a positive experience with your mortgage process, Seth! I strive to provide efficient and smooth service to all my clients at Guild Mortgage. I appreciate your recommendation and look forward to the possibility...
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  • S
    Secret D
    Richlands, NC
    Posted on October 25th, 2024 03:13 PM
    Amy is a phenomenal loan officer. She always gets my buyers to the closing table no matter how many unexpected things pop up during the transaction. She is always available to answer questions and go over information. I highly recommend her...
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    Reply from Amy Goss
    October 29th, 2024 12:22 AM
    I'm incredibly grateful for your kind review, Secret. It truly means a lot to hear such positive feedback. It's always a pleasure to assist in the process and ensure every transaction goes as smoothly as possible, tackling any unexpected issues...
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  • M
    Marier S
    Council, NC
    Posted on October 22nd, 2024 07:39 PM
    Amy Goss and team gave exceptional service. They made the home buying process super easy and quick! HIGHLY RECOMMEND!
    Reply from Amy Goss
    October 29th, 2024 12:05 AM
    Thank you so much for the wonderful review, Marier! It brings me immense joy to know that my team and I were able to simplify the home buying process for you. Your recommendation is truly the highest compliment. If you ever have any future...
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  • H
    Holly B
    Richlands, NC
    Posted on October 22nd, 2024 03:03 PM
    Everything was done in a timely manner and we were kept in the loop the whole time.
    Reply from Amy Goss
    October 29th, 2024 12:16 AM
    I'm really pleased to hear that you found our process to be efficient and communicative, Holly! It's important to us here at Guild Mortgage that everyone we work with is kept informed throughout their entire loan experience. I'm glad that we...
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  • L
    Lindsay K
    Jacksonville, NC
    Posted on October 22nd, 2024 12:13 PM
    Amy and her team make every single transaction smooth and easy. Love working with them.
    Reply from Amy Goss
    October 28th, 2024 11:59 PM
    I'm thrilled to hear that you found our process smooth and easy, Lindsay! We strive to make every transaction as straightforward and stress-free as possible at Guild Mortgage. It was a pleasure to assist with your purchase, and we love working...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2021

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2188571
    Disclaimer
    We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);