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Guild Mortgage - Jacksonville, NC

Jacksonville, NC
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • C
    Chakeya H
    Posted on February 7th, 2025 02:27 PM
    The people at this company were amazing, even though I was pestering them, they never made me feel it. I enjoyed the time spent and looking forward to using this company again. They are a blessing.
    Reply from Amy Goss
    February 13th, 2025 04:02 PM
    Thank you so much, Chakeya! It was a pleasure working with you. I'm thrilled to hear that you had a positive experience with us. Your kind words mean a lot, and I'm glad we could assist you throughout the process. Looking forward to working...
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  • S
    Stephanie L
    Jacksonville, NC
    Posted on February 7th, 2025 01:16 PM
    Very glad we decided to go with Guild. No complaints, very helpful with any questions we had and pleasant to work with!
    Reply from Amy Goss
    February 13th, 2025 04:02 PM
    Stephanie, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with Guild Mortgage. It was a pleasure helping you with your purchase, and I'm glad I could assist with any questions you had along the...
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  • K
    Kentravious M
    Jacksonville, NC
    Posted on February 6th, 2025 01:29 PM
    As a first time home buyer, the Guild team kept me informed of the processes and why certain information was required. They were eager to teach and help me understand how the whole home buying process worked. i Would defini work with the Guild...
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    Reply from Christian Carter
    February 16th, 2025 01:31 PM
    Kentravious, thank you so much for your kind words and your 5-star review! I'm thrilled to hear that you had a great experience with our team at Guild Mortgage. As a first-time homebuyer, I know the process can be daunting, and I'm glad we...
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  • J
    Justin G
    Posted on February 5th, 2025 12:00 AM
    This is a real deal, best company to work with who truly is invested in you! No pressure with plenty of knowledge based on what you want!Customer service is hard to find these days, one that works for the benefit of the customer, Amy Goss and...
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    Reply from Owner
    February 5th, 2025 12:00 AM
    Thank you so much, Justin, for the fantastic review and the 5-star rating! We're happy to hear that you found Amy Goss so helpful and knowledgeable. Our goal is to make the mortgage process as easy as possible for our customers, and we're glad...
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  • D
    Darius L
    Jacksonville, NC
    Posted on February 4th, 2025 03:26 PM
    Buying a home is scary, but Guild made the process a breeze. The whole team was very communicative and responsive .
    Reply from Amy Goss
    February 13th, 2025 04:03 PM
    Thank you for the wonderful feedback, Darius. We're delighted to hear that Amy Goss and the Guild Mortgage team made your home-buying process seamless and stress-free. Communication is key in such significant transactions, and we're glad our...
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  • A
    Ali J
    Jacksonville, NC
    Posted on January 28th, 2025 02:32 PM
    Smooth, clear, concise communication and actions in order to accomplish the task
    Reply from Amy Goss
    February 13th, 2025 04:03 PM
    Thank you for taking the time to leave such a positive review, Ali. It's fantastic to hear that Amy provided you with smooth, clear, and concise communication throughout your home purchase process. We strive to make every experience as seamless...
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  • J
    Joe H
    Jacksonville, NC
    Posted on January 25th, 2025 09:03 PM
    The client was having problems with another company that really were insurmountable, to them. Amy and Ebonee got the transaction back on track without an issue!
    Reply from Amy Goss
    February 4th, 2025 09:05 PM
    Joe, I'm so glad we were able to help you navigate those difficulties and get your purchase back on track. Ebonee and I truly appreciate your kind words and the opportunity to work with you. It was satisfying for us to see everything come together...
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  • B
    Brianna K
    Maysville, NC
    Posted on January 23rd, 2025 12:57 AM
    Quick and thoughtful responses from everyone on the team. We felt fully informed the whole time and well taken care of
    Reply from Amy Goss
    January 23rd, 2025 08:17 PM
    Thank you so much for the positive review, Brianna! I'm thrilled to hear that you felt well-informed and well taken care of by our team at Guild Mortgage. Providing quick and thoughtful responses to our clients is a priority, and your positive...
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  • H
    Heather Y
    New Bern, NC
    Posted on January 23rd, 2025 12:44 AM
    Working with Shannon and her colleagues was a really great experience for us. We crossed paths while buying our first house and having all of their knowledge and guidance was so valuable to us. Their patience with all of our questions and concerns...
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    Reply from Shannon Williams
    January 23rd, 2025 02:44 PM
    Hello Heather, I'm thrilled to hear that you had such a positive experience working with me and my team. Assisting first-time homebuyers like you is truly rewarding for us, and we're glad we could provide the guidance and patience you needed...
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  • K
    Kelly Y
    New Bern, NC
    Posted on January 23rd, 2025 12:40 AM
    They made the process painless and looked our for us as the borrower .
    Reply from Shannon Williams
    January 23rd, 2025 02:44 PM
    I'm delighted to hear that you had a positive experience with the loan process, Kelly. It was a pleasure to assist you with your purchase and I'm glad I could make things easier for you. At Guild Mortgage, we always strive to look out for our...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2021

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2188571
    Disclaimer
    We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);