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Guild Mortgage - Jacksonville, NC

Jacksonville, NC
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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5 Star
98%
4 Star
1%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • C
    Carl S
    New Bern, NC
    Posted on October 16th, 2025 11:51 PM
    Everybody was professional and answer all my questions in a timely manner. Didn't have to wait long to get feedback from the agents.
    Reply from Amy Goss
    October 27th, 2025 06:28 PM
    I'm glad to know that you found the team professional and responsive. It's important to me that your questions were answered promptly and efficiently. If you have any more questions or need further assistance, feel free to reach out.
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    Guild Mortgage - Arbie Adkins
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    Alex Q
    Jacksonville, NC
    Posted on October 16th, 2025 02:42 PM
    More attentiveness to details and preparation. Along with more communication among Guild members.
    Reply from Arbie Adkins
    October 27th, 2025 05:39 PM
    I’m sorry to hear about your experience and we’re committed to making things right. We want you to know that it's important for us to deliver excellent service, and we take your review seriously. Our dedicated team will be reaching out to you...
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    Randall M
    Sneads Ferry, NC
    Posted on October 16th, 2025 02:31 PM
    It was quick, painless, efficient,
    Reply from Amy Goss
    October 27th, 2025 07:05 PM
    I enjoyed working with you. Thanks for the great feedback.
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    Otis S
    Posted on October 16th, 2025 12:00 AM
    Guild Mortgage - Amy Goss has received a review with 5 star rating from Otis S
    Reply from Owner
    April 15th, 2026 12:00 AM
    Thank you Otis! I appreciate you! ~Amy
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    Rikka M
    Posted on October 15th, 2025 12:00 AM
    Guild Mortgage - Amy Goss has received a review with 5 star rating from Rikka M
    Reply from Amy Goss
    November 6th, 2025 05:29 PM
    Thank you for your positive rating, Rikka. We appreciate your support and look forward to assisting you in the future if needed. ~Amy
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    Guild Mortgage - Burke Gardner
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    Steven W
    Jacksonville, NC
    Posted on October 14th, 2025 01:04 PM
    Burke goes above and beyond on all his deals. He's on top of every deal and 2 deals in the row he was able to get my clients into their new houses sooner!
    Reply from Guild Mortgage - Burke Gardner
    October 14th, 2025 02:06 PM
    Thank you so much for the review Steve! It is absolutely my pleasure to work with you and I'm excited to keep delivering this same level of service for all of our clients!
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    Guild Mortgage - Burke Gardner
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    Gage O
    Hubert, NC
    Posted on October 14th, 2025 01:04 PM
    Mr.Burke Is a great person him and Steven Wall are double trouble In a good way of course! They both made this first time buying situation so easy, Burke was able to answer any and all questions I had even if I felt like they weren’t making...
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    Reply from Guild Mortgage - Burke Gardner
    October 14th, 2025 03:25 PM
    It was my pleasure, Gage! Thank you for allowing me to be part of yours and Aaliyah's home purchase. And as usual if there is ever anything you need or anything I can do for you in the future don't hesitate to reach out.
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    Guild Mortgage - Burke Gardner
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    Gage O
    Posted on October 13th, 2025 01:42 PM
    Mr.Burke Is a great person him and Steven Wall are double trouble In a good way of course! They both made this first time buying situation so easy, Burke was able to answer any and all questions I had even if I felt like they weren’t making...
    read more
    Reply from Guild Mortgage - Burke Gardner
    October 14th, 2025 02:11 PM
    It was my pleasure Gage! Thank you for allowing me to be part of yours and Aaliyah's home purchase. And as usual if there is ever anything you need or anything I can do for you in the future don't hesitate to reach out.
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    Guild Mortgage - Burke Gardner
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    Matthew M
    Jacksonville, NC
    Posted on October 12th, 2025 01:18 AM
    Every question I had was answered same day
    Reply from Guild Mortgage - Burke Gardner
    January 15th, 2026 04:34 PM
    Thank you for the review Matthew! It was a pleasure working you
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    Guild Mortgage - Arbie Adkins
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    Amy S
    Jacksonville, NC
    Posted on October 12th, 2025 12:25 AM
    Arbie, Ebonee, and Team Adkins were all wonderful to work with. They each made our first time home buying experience such a smooth and exciting process. Ebonee was so great at keep us informed throughout the process and answered any questions...
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    Reply from Arbie Adkins
    October 22nd, 2025 01:55 PM
    It's great to know you had such a positive experience with us, Amy. I'm glad that Ebonee and I could make your first home buying journey smooth and exciting. Keeping you informed and answering all your questions is our priority. If you have...
    read more
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2021

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2188571
    Disclaimer
    We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);