Guild Mortgage - Jacksonville's Cover Image

Guild Mortgage - Jacksonville, NC

Jacksonville, NC

4.97

(1,445)

Mortgage

Contact Info

(910) 459-4660

Jacksonville, NC

https://branches.guildmortgage.com/nc/jacksonville/jacksonville-468.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM(Open now)

View All days

Search Reviews

Write a Review

4.97

(1,445)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Shannon is a rockstar. I made the mistake of working with a loan officer my realtor recommended which was not a great decision. After immense frustration, I called Shannon because she had been our loan officer in the past. Her confidence and...

Reply from Guild Mortgage - Shannon Williams

January 12th, 2026 02:41 PM

I'm grateful for your kind words, Matthew. I'm pleased I could provide the reassurance and support you needed during the process. It's always rewarding to know my work has made a positive impact. Thank you for trusting me once again, and I'm...

We just refinanced Guild and it was the best experience! We purchased this home less than a year ago and that process was so smooth and worry free! Guild's process makes everything very easy and you can see the entire process in your portal....

Reply from Guild Mortgage - Amy Goss

January 12th, 2026 02:53 PM

I'm truly grateful to hear about your positive experiences with the refinancing process, Selina-Quinnette. It's rewarding to know that both your home purchase and refinancing with Guild have been smooth and worry-free. I appreciate your recommendation...

We just refinanced with Guild and it was the best experience! We purchased this home less than a year ago and that process was so smooth and worry free! Guild's process makes everything very easy and you can see the entire process in your portal....

Reply from Owner

May 5th, 2026 12:00 AM

Thank you so much, Selina, for sharing this wonderful feedback. I'm so glad to hear that both your original purchase and your recent refinance were smooth and worry free experiences. Making the process clear, easy, and transparent through our...

Extremly impressed with Guiuld and team. I look forward to working with you again soon. Thank you!

Reply from Amy Goss

January 8th, 2026 08:48 PM

I'm pleased to hear about your positive experience with Guild and the team, Giuliano. I'm looking forward to the opportunity of working with you again in the future. If there’s anything you need in the meantime, please don’t hesitate to reach...

Anytime we had any questions for anyone on the team they were very quick to respond and answer all our questions, even at later hours.

Reply from Guild Mortgage - Shannon Williams

December 26th, 2025 02:24 PM

I'm glad to hear that you found the team's responsiveness to be prompt and helpful, Wayne. I understand the importance of having questions answered quickly, especially during the later hours. Your feedback reassures me that we are meeting expectations...

It closed and we were clear to close 2 weeks before the closing

Reply from Guild Mortgage - Amy Goss

December 26th, 2025 03:27 PM

I'm pleased that the process allowed us to be clear to close two weeks ahead of time, Brad. If there's anything further you need or any questions you have, please don't hesitate to reach out to me. ~Amy

That whole entire team was stellar! As a first time home buyer, my wife and I didnt have any worries. All information was explained well thoughout the process. And The Team Christian Carter, Ebonee Block & Karen Burdette made us feel so welcomed....

That Whole entire team was stellar! As a first time home buyer, my wife and I didnt have any worries. All information was explained well thoughout the process. And The Team Christian Carter, Ebonee Block & Karen Burdette made us feel so welcomed....

Reply from Christian Carter

December 29th, 2025 01:44 PM

I'm truly grateful for your feedback, Anre. Knowing that you and your wife felt well-supported throughout the home-buying journey means a lot to me. Ebonee, Karen, and I strive to provide a welcoming and informative experience, and it's wonderful...

As the listing agent, I was pleasantly surprised by the communication extended to me. It really helped keep my clients in the loop and gave them peace of mind.

Reply from Guild Mortgage - Amy Goss

December 17th, 2025 05:06 PM

It's great to learn that the communication was helpful for both you and your clients, Mary. Keeping everyone informed is indeed essential, and I'm pleased that it contributed to their peace of mind. If there's anything more I can assist with...

221–230 of 1445

About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2021

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2188571

Disclaimer

We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);