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Guild Mortgage - Jacksonville, NC

Jacksonville, NC
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • A
    Anne L
    Posted on March 2nd, 2026 12:00 AM
    Very knowledgeable provided great updates throughout the process. The loan closed on time and the clients were happy.
    Reply from Owner
    May 9th, 2026 12:00 AM
    Thank you so much, Anne. I truly appreciate the opportunity to work with you and your clients. Clear communication, timely updates, and on time closings are always a top priority for me, so I am glad to hear the experience delivered on that....
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  • D
    Dylan L
    Newland, NC
    Posted on February 26th, 2026 04:55 PM
    Everything was smooth and no commun issues
    Reply from Amy Goss
    March 9th, 2026 08:50 PM
    It's great to know that everything went smoothly, Dylan. Communication is important to me, so I’m pleased that there were no issues. If you ever need further assistance or have more questions, feel free to reach out anytime.
  • D
    David S
    Posted on February 26th, 2026 02:27 PM
    Guild Mortgage - Shannon Williams has received a review with 5 star rating from David S
    Reply from Owner
    September 4th, 2026 03:09 PM
    David, thank you for the great rating! I appreciate your support.
  • D
    David S
    Kinston, NC
    Posted on February 26th, 2026 02:27 PM
    This was by far the easiest home buying experience I have ever had. Shannon and her staff are a great team to have working on my loan portfolio. I would highly recommend her and her staff to handle a mortgage portfolio to everyone I know.
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    Reply from Guild Mortgage - Shannon Williams
    February 26th, 2026 04:46 PM
    David, I'm really pleased to hear that your home buying experience went so smoothly. It’s great to know that you found my team and me effective in managing your loan portfolio. Your recommendation means a lot, and I'm glad I could assist. Thank...
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  • R
    Ronda S
    Posted on February 25th, 2026 04:36 PM
    Guild Mortgage - Shannon Williams has received a review with 5 star rating from Ronda S
    Reply from Owner
    September 4th, 2026 03:09 PM
    Ronda, thank you for the perfect rating! I appreciate your support.
  • R
    Ronda S
    Kinston, NC
    Posted on February 25th, 2026 04:36 PM
    I can’t say enough great things about Shannon Williams with Guild Mortgage. She is knowledgeable, responsive, and truly cares about the people she serves. From start to finish, Shannon kept everything moving smoothly and made sure communication...
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    Reply from Guild Mortgage - Shannon Williams
    February 25th, 2026 06:16 PM
    Ronda, thank you for your thoughtful review. I'm glad to hear that my efforts to provide clear communication and a smooth experience stood out to you. Ensuring each client feels valued and understood is important to me, and I'm grateful for...
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  • D
    Dillon F
    Richlands, NC
    Posted on February 18th, 2026 05:13 PM
    I was purchasing my 8th property and seeking a new partner in my real estate endeavors who could help me as I settled into the North Carolina area. After reviewing several loan officers and financial institutions, I was impressed by the responsiveness,...
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    Reply from Christian Carter
    March 2nd, 2026 08:07 PM
    It's rewarding to hear about your positive experience, Dillon. Partnering with you and ensuring a smooth transition as you settled into North Carolina was important to me. Achieving a 17-day closing is a testament to our teamwork and communication....
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  • J
    Jared B
    Richlands, NC
    Posted on February 17th, 2026 11:28 PM
    Absolutely appreciate working with Christian! Any buyer would be truly blessed to have Christian in their corner. He is attentive and time efficient. I am a local real estate agent and it's easily said, my time spent working with Christian...
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    Reply from Christian Carter
    March 2nd, 2026 09:02 PM
    I appreciate your kind words, Jared. It's great to hear that you found working with me both efficient and enjoyable. Building strong partnerships with local real estate agents like yourself is something I value highly. If you ever need assistance...
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  • B
    Brock A
    Maysville, NC
    Posted on February 10th, 2026 02:53 PM
    Extremely helpful group of people from start to finish! They answered all of my questions no matter how silly and always kept us informed in the process and step we were on!
    Reply from Guild Mortgage - Amy Goss
    February 16th, 2026 04:22 PM
    I'm pleased to know you found the process helpful from start to finish, Brock. Answering all your questions, regardless of how small, is an essential part of my commitment to clients. If there's anything else you need or if any more questions...
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  • B
    Brock A
    Posted on February 10th, 2026 12:00 AM
    What an amazing group of people! Ebonee answered all of our questions even if I thought it was a silly one and was very responsive! She went as far as making a group chat for my wife and I to keep us both informed on what was going on instead...
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    Reply from Owner
    May 9th, 2026 12:00 AM
    Thank you so much, Brock, for this amazing review. It truly means a lot to me and my team. I am so glad to hear that Ebonee was able to make you and your wife feel comfortable, informed, and supported throughout the process. There are no silly...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2021

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2188571
    Disclaimer
    We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);