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Guild Mortgage - Jacksonville, NC
Jacksonville, NC
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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Reviews from Web
Shannon and her team are the best!
Reply from Shannon Williams
May 8th, 2026 01:03 PM
Kelly, thank you for your kind words! I'm grateful for your appreciation and it's appreciated to know you feel positively about my team and me.
Thank you so much!
Reply from Amy Goss
May 5th, 2026 11:08 PM
Thank you Donna! I appreciate you! ~Amy
I was always ahead of schedule due to guild keeping me posted on the email as well as in their app.
Reply from Guild Mortgage - Shannon Williams
April 27th, 2026 05:24 PM
Ian, I'm glad to know that our communication through email and the app helped keep you ahead of schedule. Keeping clients informed is a priority for me, and it's great to hear that it made a positive impact on your experience with Guild Mortgage....
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Always a pleasure to work with!
Reply from Christian Carter
May 7th, 2026 02:26 PM
Danielle, I'm happy to hear that working with me was always a pleasure for you. Thank you for your kind words! If there's anything else you need, feel free to reach out.
This refinance experience had to be by far the easiest and absolute trouble free experience that I have ever had. Amy Goss and her team communicatyed very effectively and answered any and all questions that I had in a very thorough and timely...
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Reply from Amy Goss
May 5th, 2026 11:10 PM
Thank you so much, Carey! I’m incredibly happy to hear that your refinance was such a smooth and easy experience, that’s always our goal. My team and I take pride in clear communication and being there for every question along the way, so it...
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Christian was always there for me no matter what time or day !! Excellent personality!!!
Reply from Christian Carter
May 1st, 2026 02:03 PM
Jacqueline, I'm happy to hear that you felt supported at all times. Thank you for your kind words about my personality. If there's anything else you need, I'm here to help!
Great team! Everyone was knowledgeable, professional and on top of things. We never had to wonder where we were in the home buying process. Communication was superb.
Reply from Amy Goss
April 17th, 2026 10:04 PM
Hi Sheri, Thank you so much for taking the time to give us this 5-Star rating! My Team and I appreciate you! Please let us know how we can assist you further. ~Amy
I believe you all provided the bare minimum level of support-- which is not necessarily a bad thing. You provided the necessary documents for my signature but not much more than that. A higher level of service might have included some guidance...
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Reply from Amy Goss
April 17th, 2026 05:20 PM
Hi Michael, Thank you for letting us know about this. Here's an email where you can reach us: **************************. Let's continue the conversation and see how we can help.
Guild Mortgage - Amy Goss has received a review with 5 star rating from Sheri V
Reply from Owner
May 9th, 2026 12:00 AM
Hi Sheri, Thank you so much for taking the time to give us this 5-Star rating! My Team and I appreciate you! Please let us know how we can assist you further. ~Amy
You and your team were available anytime.We needed you by email by text.And by phone, we really appreciated it
Reply from Guild Mortgage - Shannon Williams
April 17th, 2026 03:45 PM
Michele, I'm grateful to hear that you appreciated our availability whenever you needed us. It was important to me to ensure I was accessible through various channels for your convenience. Thank you for sharing your experience!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2021
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2188571
Disclaimer
We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);