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Guild Mortgage - Jacksonville, NC

Jacksonville, NC

4.97

(1,445)

Mortgage

Contact Info

(910) 459-4660

Jacksonville, NC

https://branches.guildmortgage.com/nc/jacksonville/jacksonville-468.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.97

(1,445)

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5 Star

98%

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1 Star

Amy is both professional and treats you like a friend. Made buying our first home and getting approved for a loan super easy! Definitely strongly recommend!

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the kind review and strong recommendation. I am honored to work with you and truly enjoy building relationships where professionalism and genuine care go hand in hand. Helping make your first home buying experience and...

She was amazing! My husband and I could not have been happier! Any time we had questions she replied within minutes. She explained everything extremely well.

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the kind words. I am truly grateful that you and your husband were so happy with the experience, and it means a lot to know that my responsiveness and clear explanations made a difference for you. Being available, answering...

Amy explained everything to us thoroughly and understood our hesitation on taking such a huge leap. She was patient and professional when we walked away from a home we knew would be to much when my husband retired. We put our faith in her even...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for sharing your experience and for trusting me through such a big decision. I truly appreciate your patience and honesty throughout the process, especially when you needed to walk away from a home that was not the right fit...

Thanks to Amy and the team of people at Alpha we were able to focus on finding the right home for our family instead of our loan. Amy was extremely easy to communicate with, she was quick to respond, provided accurate information, and a pleasure...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the great review and your confidence in recommending me. I am so glad that my team and I could help take the stress off the loan process so you could focus on finding the right home for your family. Clear communication,...

She made our process SO easy! She took the time to answer all of our questions and to explain everything in depth. She was very patient with us throughout the process (we were 1st time buyers) and was always quick to answer us back. We had...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the wonderful review. I am so happy to hear that the process felt easy and that you felt supported every step of the way, especially as first time home buyers. Taking the time to explain everything clearly, answer questions...

Professionalism was excellent. I wouldn't change a thing. Very helpful with any questions that I had in explaining the home buying purchase. I was very pleased with the entire process and would recommend Amy Goss and the Alpha Mortgage Company...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the great review and kind words. I am thrilled to hear that you were pleased with the entire process and felt well supported every step of the way. Taking the time to explain things clearly, answer questions, and provide...

We were out of state buyers for our second home in North Carolina from California. Amy was very efficient in processing the loan approval and the rate. She even took care of some issues that were not her responsibilities so that the loan terms...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for sharing your experience. I know buying out of state can add extra layers of complexity, and I am glad I could help make the loan approval and rate process efficient and smooth for you. Stepping in to address issues, even...

I would definitely recommend working with Amy! The whole process was absolutely seamless! She took care of everything and had us ready to close in thirty days! She worked with our realtor, attorney and insurance company smoothly and we just...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the wonderful review and recommendation. I am thrilled to hear that the process felt seamless and stress free, and that everything came together smoothly within such a quick timeline. Working closely with your realtor,...

Amy was fantastic. Super quick to respond to questions or concerns. Very professional and went above and beyond to make sure we understood the process and were prepared. We had a bit of a different time frame than most and she was quick to...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for the kind words John. I am really glad I could be there to respond quickly, answer your questions, and help you feel confident and prepared throughout the entire process. Being flexible with timelines and making sure you...

Amy was extremely quick to respond to any questions I had and was very straight forward with me. She made this is a painless process and also brought a good energy to the whole situation to make it easy. Her assistant, Martha, at Alpha Mortgage...

Reply from Owner

April 22nd, 2026 12:00 AM

Thank you so much for your kind review. I am glad I could be quick to respond, be straightforward with you, and help make the process painless while keeping the experience positive and easy from start to finish. Making sure you felt comfortable,...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2021

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2188571

Disclaimer

We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);