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Guild Mortgage - Jacksonville, NC
Jacksonville, NC
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Shannon and her team went above and beyond to help us with the mortgage process. They were great listener, creative problem solvers, and advocates for us from the first conversation to the final email. I knew we were in good hands, and I trusted...
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Reply from Guild Mortgage - Shannon Williams
June 3rd, 2026 12:25 AM
Anita, I'm grateful for your kind words and trust in me and my team throughout the mortgage process. It's wonderful to hear that you felt supported and in good hands from start to finish. Thank you for sharing your positive experience!
Amy and her team were amazing, instant communication throughout the entire process. Everything was laid out very clear for me which simplified working through the loan process .
Reply from Amy Goss
June 8th, 2026 02:39 PM
Jeff, I'm happy to hear that you appreciated the clear communication and straightforward process from my team and me. Making the loan process simple and transparent is always my goal, and your feedback means a lot. Thank you!
Guild mortgage makes the home buying/refinancing experience stress free. Everyone is kind and considerat. I'd highly recommend Guild Mortgage
Reply from Amy Goss
June 8th, 2026 01:39 PM
Thank you, Warren! I'm pleased to hear that your experience with Guild Mortgage was stress-free and that our team's kindness and consideration made a positive impact. Your recommendation means a lot to me.
Was fairly straight forward, no major hiccup, and very professional
Reply from Amy Goss
June 12th, 2026 09:25 PM
Thank you, Deklan! I’m glad to hear the process felt straightforward and professional for you, that’s exactly what we strive for. We truly appreciate the opportunity to assist you and are grateful for your trust in me and my team. If you ever...
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Amy and her team are always best in class to work with. Detail oriented, excellent with communication, and always timely. Thank you for being such a great professional!
Reply from Amy Goss
June 5th, 2026 05:58 PM
Thank you, Holly! I'm grateful for your kind words and appreciate your recognition of our attention to detail and communication. It's always wonderful to work with clients like you.
Amy and her team are phenomenal, timely with communication, professional and knowledgeable. Thank you for being such a wonderful business partner!
Reply from Owner
August 8th, 2026 12:00 AM
Thank you so much, Holly! Your kind words mean a great deal to me. I truly value our partnership and appreciate the trust you place in my team and me. Providing timely communication, professional service, and knowledgeable guidance is always...
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service was fast and great . Communication was awesome . I loved the updates and the online features . If I had a better realtor the process would been even better . Guild gave me excellent service
Reply from Guild Mortgage - Shannon Williams
May 28th, 2026 12:21 AM
Angel, I'm glad to hear that you found the service and communication to be great. I appreciate your feedback on the updates and online features. If you have any more thoughts or need assistance in the future, feel free to reach out.
Guild Mortgage - Shannon Williams has received a review with 5 star rating from Denise P
Reply from Owner
September 4th, 2026 03:08 PM
Thank you, Kimberly, for the perfect rating! I'm pleased to see your satisfaction with my services at Guild Mortgage.
Closed on time. Good communication and accuracy
Reply from Guild Mortgage - Shannon Williams
May 28th, 2026 12:21 AM
Denise, I'm pleased to hear that you experienced timely closing and good communication. Your feedback on accuracy is greatly appreciated. Thank you for sharing your experience!
Amy Goss is friendly, understanding and helpful. She explains and breaks it down for you to understand the process. She's such a sweet person and great to work with.
Reply from Amy Goss
May 20th, 2026 07:37 PM
Thank you so much, Lawanda, for your kind and thoughtful words! It truly means a lot to me that you felt supported and informed throughout the process. My goal is always to break things down in a way that makes everything feel clear and comfortable,...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2021
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2188571
Disclaimer
We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);