Guild Mortgage - Jacksonville — 4.97★ Mortgage in Jacksonville, NC

Amy and her team were extremely knowledgable, helpful, and made the process easy. Being first time home buyers we didn’t know what to expect and they were very clear in communication and timely in helping us through the whole process. Highly...

Amy and her team were extremely knowledgable, helpful, and made the process easy. Being first time home buyers we didn’t know what to expect and they were very clear in communication and timely in helping us through the whole process. Highly...

Amy and her team were extremely knowledgable, helpful, and made the process easy. Being first time home buyers we didn’t know what to expect and they were very clear in communication and timely in helping us through the whole process. Highly...

Reply from Owner

April 8th, 2026 12:00 AM

Thank you so much for this wonderful review! Helping first‑time homebuyers is especially meaningful to my team and me, and I’m so glad you felt supported and informed throughout the process. Clear communication and making things as easy as...

Amy and her team really went above and beyond. Amy along with the whole team exceeded our expectations and we’re always there for any question we had at anytime and answered us super quickly it felt like a friendship and not a transaction....

Reply from Owner

August 7th, 2024 12:00 AM

Ayram, your words warm our hearts! We're thrilled to hear that Amy and our team could exceed your expectations and provide support that felt more like a friendship than a transaction. Making the home buying process comfortable and enjoyable...

Shannon with Guild Mortgage is absolutely exceptional! I had the pleasure of working with her recently, and I must say, she exceeded all expectations. Shannon is a true professional who not only stands by her word but goes above and beyond...

After talking to Amy at Guild mortgage, we never considered anybody else for mortgage services, not our bank or credit union. All questions answered and communication was great!

Reply from Amy Goss

January 12th, 2024 06:37 PM

Glen, thank you for choosing me and Guild Mortgage! We're delighted to hear that our dedicated service and effective communication have made a lasting impression. It's fantastic that you found all your questions answered and felt confident...

What a great experience for first time home buyers. Amy and her team took the panic and hesitation away from us with their knowledge and expertise. We previously tried to get questions answered from other places to no avail, but after talking...

What a great experience for first time home buyers. Amy and her team took the panic and hesitation away from us with their knowledge and expertise. We previously tried to get questions answered from other places to no avail, but after talking...

Reply from Owner

April 8th, 2026 12:00 AM

Thank you so much for sharing your experience! Working with first‑time homebuyers is incredibly rewarding, and I’m so glad my team and I could help take the panic and hesitation out of the process for you. It means a lot to hear that our knowledge...

Working with Amy’s team at Guild mortgage was a breeze. They made the home buying process easy and stress free. From Shannon accepting me as a client and getting me started in the process and Ebonee taking me through the final leg of the race,...

Reply from Owner

June 15th, 2023 12:00 AM

Shannon and Ebonee are SUPERB! Thank you Jodi for taking the time to share your experience with the world. We look forward to helping you with your future home loan needs! ~Amy

Very courteous, proficient, true professionals. We first went to a credit union and their loan manager recommended Guild because their underwriters didn't want to move on the loan.

Reply from Owner

April 8th, 2026 12:00 AM

Thank you so much, Will, for your kind words. I truly appreciate you sharing your experience. I’m glad my team and I could step in and keep things moving forward for you when the process stalled elsewhere. We take great pride in being courteous,...

Guild Mortgage - Jacksonville, NC