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Guild Mortgage - Honolulu Ala Moana, HI

Honolulu, HI
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • R
    Rhonda R
    Honolulu, HI
    Posted on April 12th, 2026 06:02 PM
    is the consummate professional! She really understands loans, especially in Hawaii. Stacy is an excellent support person for Laura. them.
    Reply from Guild Mortgage - Laura Merrifield
    April 13th, 2026 04:00 AM
    Thank you for your comments, Rhonda. It's great to know you found my understanding of loans, particularly in Hawaii, helpful. I also appreciate your recognition of Stacy's role in the process. If you need further assistance or have more questions...
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  • T
    Thomas S
    Waianae, HI
    Posted on April 6th, 2026 07:41 PM
    Jenn Domingo...❤️❤️❤️she hung in there for me even when I was about to give up!No matter how tough it was, she always assured me that she would find a way to make it work!That gave me more drive to not give up with the process..I'm truly grateful...
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    Reply from Guild Mortgage - Jenn Domingo
    April 8th, 2026 01:06 AM
    Such kind words, Tommy! I'm so happy we never gave up - working with you was such a pleasure. Please feel free to reach out if you ever need anything, I'm more than happy to help.
  • O
    Ofir R
    Honolulu, HI
    Posted on March 31st, 2026 11:43 PM
    I'm too busy
    Reply from Laura Merrifield
    April 13th, 2026 04:01 AM
    Thank you for giving such a great rating despite your busy schedule, Ofir. If you ever find the time to share more about your experience or have any questions, please feel free to reach out.
  • G
    Gianfranco P
    Honolulu, HI
    Posted on March 24th, 2026 09:35 PM
    Got the loan I wanted without any hiccups
    Reply from Laura Merrifield
    April 6th, 2026 01:33 PM
    I'm glad to hear you got the loan you wanted, Gianfranco. If you need any further assistance or have questions in the future, don't hesitate to reach out.
  • F
    Frank S
    Posted on March 19th, 2026 10:19 PM
    Laura and her team were excellent. She took over our loan and another lender dropped the ball. We closed as expected with minor delays. Mahalo
    Reply from Guild Mortgage - Laura Merrifield
    April 13th, 2026 04:02 AM
    I appreciate your feedback, Frank. I'm glad I could step in and help get your loan process back on track. It's important to me to ensure everything closes as expected, even with a few bumps along the way. Thank you for choosing our services,...
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  • G
    Gracelyn D
    Honolulu, HI
    Posted on March 16th, 2026 09:49 PM
    Constant update from Mark was awesome!!!
    Reply from Guild Mortgage - Mark James
    March 16th, 2026 09:55 PM
    Thank you, Gracelyn, you handled this sale with excellent skills and professionalism. Than kyou for being so cooperative. The stars lined up to help these First Time Homebuyers become homeowners!!!!
  • C
    Carl H
    Waialua, HI
    Posted on March 16th, 2026 08:35 PM
    I did, last box.
    Reply from Laura Merrifield
    March 26th, 2026 08:36 PM
    I appreciate the five-star rating, Carl. If there's any additional feedback or details you'd like to share about your experience, I'd be more than happy to hear it. Feel free to reach out anytime.
  • N
    North S P & O
    Posted on March 12th, 2026 11:05 PM
    I had a very complicated sale and every step of the way Laura, Stacy and anyone else I communicated with was always happy, positive and solutions oriented. I will and already do recommend them to anyone and everyone I know,
    Reply from Owner
    March 19th, 2026 09:15 AM
    It's great to hear about your positive experience, Eric. Knowing that Laura, Stacy, and our team were able to assist you through the complexities of your sale with optimism and a focus on solutions is very rewarding. Thank you for recommending...
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  • E
    Eric W
    Waialua, HI
    Posted on March 12th, 2026 11:05 PM
    I had a very complicated sale and every step of the way Laura, Stacy and anyone else I communicated with was always happy, positive and solutions oriented. I will and already do recommend them to anyone and everyone I know,
    Reply from Laura Merrifield
    March 23rd, 2026 08:57 PM
    I'm grateful for your kind words, Eric. Navigating a complicated sale can be challenging, and I'm glad to hear that you found our team supportive and focused on solutions. Your recommendations mean a lot to me. If there's anything more I can...
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  • M
    Mildred T
    Posted on March 11th, 2026 08:21 PM
    thank you for your help and the quick response on out request to refinance. Rochelle and Charisse are very happy that our mortgage payment and interest rate went down. good job and thank you so much
    Reply from Laura Merrifield
    March 19th, 2026 09:15 AM
    Mildred, we are pleased to know that you are satisfied with the outcome of your refinance. It's great to hear that Rochelle and Charisse are happy with the reduced mortgage payment and interest rate. Thank you for acknowledging our efforts,...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2024

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS# 2576689
    Disclaimer
    We are licensed to do business in the states of Hawaii, Arizona and California. AZ BK#0018883; AZ BKBR# 1050994; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;