Guild Mortgage - Detroit, MI

Detroit, MI

4.83

(724)

Mortgage

Contact Info

(616) 915-9691

Detroit, MI

https://branches.guildmortgage.com/mi/detroit/detroit-71.html

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM(Open now)

Sat

closed

Sun

closed

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4.83

(724)

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5 Star

90%

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1 Star

Thanks so much for helping to pull together a great transaction! 🙂

Reply from Rick Ervin

July 25th, 2024 06:24 PM

Kristi! Your positive feedback means a lot to me and my team and I'm glad we could assist with your transaction. Thank you for your 4-star rating! thanks again for keeping us in mind for all of your client needs! - Rick Ervin

Very poor communication. To many hands in the pot. We should only have to deal with one person and not 2.

Reply from Rick Ervin

April 18th, 2024 07:55 PM

Thank you for bringing this to our attention. We’re sorry that you did not have a good experience. Rest assured; our team will be reaching out to address this matter shortly. Your feedback is valuable to us, and we're committed to resolving...

We have used Rick and his team a number of times. They are great at communicating and a pleasure to work with. The efficiency is incredible which equates to a quick and flawless closing.

Reply from Rick Ervin

July 25th, 2024 06:20 PM

Sheri, your positive feedback is appreciated greatly. I'm thrilled that you found our communication and efficiency to your liking. Our team always aims to provide a quick and flawless closing experience. Looking forward to serving you again...

Rick, you and your staff are pleasant and helpful, what a wonderful experience , Thank You so much Tim

Reply from Rick Ervin

July 25th, 2024 06:22 PM

Tim, I'm thrilled to hear that you once again had a wonderful experience with us! My team and I strive to make the loan process as smooth as possible, so your feedback is greatly appreciated. We're always here to help with your mortgage needs....

Steve is a great Loan Officer as well as a great man he helped me so much I couldn’t have done it without him please keep up the great work

Reply from Steve Nardin

March 18th, 2024 08:29 PM

I am truly humbled by your kind words, Carl. It was a privilege helping you navigate your loan process. Your satisfaction is my top priority and I'm glad I was able to deliver it. Thank you for giving me a perfect rating and recommending Academy...

Steve is a great communicator and really helped me navigate a tough transaction. He was on top of everything during the whole process. I will definitely be using Steve again!

Reply from Steve Nardin

March 18th, 2024 08:29 PM

I'm genuinely delighted to hear your positive feedback, Jill. It was my pleasure to assist you through your transaction and I'm glad that my communication skills were of great help. It is always my goal to provide top-notch, reliable service...

Rick and his team are hands down the best lenders out there. I am so grateful for all of them.

Reply from Rick Ervin

August 19th, 2024 07:26 PM

Thanks for the kind words, Shannon! We are thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated and it was our pleasure to work with you! At Guild Mortgage we strive to provide the best service...

Working with Rick at academy mortgage was great!

Reply from Rick Ervin

August 19th, 2024 07:27 PM

I'm thrilled to hear that you had a great experience working with us at Guild Mortgage, Isiah! Your kind words and stellar 5-star rating truly mean a lot. Helping you with your loan was my pleasure and I'm glad I could assist in making the...

The clear communication and updates with Steve.

Reply from Steve Nardin

March 18th, 2024 08:29 PM

I'm thrilled to know that you had a positive experience with my service at Academy Mortgage, Jon. Communication is a vital part of my job, and I'm glad that this stood out in your experience. I aim to provide clear updates and open communication...

Positive attitudes and quick responses to all my questions! Steve and team were very professional!

Reply from Steve Nardin

March 18th, 2024 08:29 PM

Thank you for your kind review, Susan. I'm delighted to hear you had a positive experience with our team at Academy Mortgage. We always strive to provide quick responses and maintain a positive attitude to ensure our clients' satisfaction....

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2025

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 2758646

Disclaimer

We are licensed to do business in the state of Michigan.