Guild Mortgage - Detroit, MI

Detroit, MI

4.83

(723)

Mortgage

Contact Info

(616) 915-9691

Detroit, MI

https://branches.guildmortgage.com/mi/detroit/detroit-71.html

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM(Open now)

Sat

closed

Sun

closed

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4.83

(723)

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5 Star

90%

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1 Star

The team was always ready to answer our questions. They were prompt in their responses, and got the job done quick!

Reply from Guild Mortgage - Wyatt Ervin

January 14th, 2026 06:54 PM

Matthew, I'm pleased to know that you found the support and responsiveness from the team effective. It's my goal to provide timely assistance and ensure everything moves smoothly for you. Should you have any more questions or need further help,...

Guild Mortgage - Wyatt Ervin has received a review with 5 star rating from Matt H

After a previous bad experience, we were referred to Steve for a fresh start and that is exactly what he gave us! He was extremely helpful and knowledgeable throughout the entire home buying process. Being as this was our first-time buying,...

Reply from Steve Nardin

January 12th, 2026 08:25 PM

It's heartening to know that your home-buying journey was a positive experience. I'm glad I could provide the fresh start you were looking for and help address all your questions along the way. Your trust means a lot, and I appreciate the recommendation....

Communication was poorBuying a house is overwhelming but when you are not told about fees or even know what your down-payment going to be before you get a contract to sign it turns to infuriating Everyone was professional when speaking with...

Reply from Guild Mortgage - Rick Ervin

December 29th, 2025 05:25 PM

We are sorry that you had this experience and thank you for sharing this concern. We've taken note of your feedback and are committed to resolving this matter promptly. Our team will contact you soon to address this. Your satisfaction is important...

As a Realtor, my reputation depends on the partners I recommend, and Steve Nardin is hands down one of the best. He is proactive, highly communicative, and consistently gets my clients to the closing table on time. If you want a seamless mortgage...

Reply from Guild Mortgage - Steve Nardin

December 19th, 2025 08:36 PM

Thank you Cameron, that means a great deal to me coming from one of the best Realtors I have ever had the pleasure of working with.

Rick and Freida were very responsive and on top of everything necessary to process and close my new home loan. Rick was exceptional at responding to my questions and concerns. He was available many times outside business hours. Both Rick and...

Reply from Guild Mortgage - Rick Ervin

December 29th, 2025 07:34 PM

I truly appreciate your feedback, Melisa. It's encouraging to know that my efforts, along with Freida’s, made your loan process smooth and satisfactory. Being available and addressing your questions promptly is a priority for me, and I'm glad...

I had one initial phone call and after that call with Rick Ervin not once was a phone call returned. email is not easy for me to access and no one cared or let me knii out w to look for emails by phone or text. My many requests were ignored...

Reply from Guild Mortgage - Rick Ervin

December 24th, 2025 02:16 PM

I’m sorry to hear about your experience and we’re committed to making things right. We want you to know that it's important for us to deliver excellent service, and we take your review seriously. Our dedicated team will be reaching out to you...

Never thought that this would happen for me i I just want to say to all of u the man upstairs sent me some wonderful Angels an I will never forget what all of you done for me Thank you

Reply from Guild Mortgage - Steve Nardin

December 9th, 2025 03:32 PM

Thank you, Deborah!

As a first-time home buyer with absolutely no background in the mortgage process, I cannot speak highly enough of Steve Nardin. He was truly the main factor that made our journey successful and smooth.From start to finish, Steve was:Highly...

Reply from Guild Mortgage - Steve Nardin

December 9th, 2025 03:54 PM

It was an absolute pleasure and very grateful for the opportunity to work with you. Thank you Sir!

Wyatt was very friendly and helpful, if he wasnt wasn't sure of an answer he looked into it right away and got back to me.

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2025

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 2758646

Disclaimer

We are licensed to do business in the state of Michigan.