G
Guild Mortgage - Clayton, GA
Clayton, GA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
initial customer service that I received was too good to be true. Once they locked me in and got me to sign. The communication was extremely disappointing. My loan officer pretty much quit talking to me and directed me to her assistant who...
read more
We LOVE Shane! She helped us every step of the way and worked to get us where we hoped to be on our payments as much as she was able! She truly cares for her customers and can answer any and all questions throughout the stressful process, making...
read more
Reply from Shane Burns
July 27th, 2026 02:35 PM
Clayton, I'm so pleased to hear that I could assist you every step of the way and help with your payments. Knowing that I could make the process less stressful for you means a lot to me. Thank you for your kind words and for choosing me at...
read more
Communication could have been better at the end closer to closing.
Guild Mortgage - Shane Burns has received a review with 5 star rating from Olivia I
Shane was very knowledgeable and helpful throughout the entire process!
Reply from Shane Burns
July 13th, 2026 03:16 PM
Olivia, I'm pleased to hear that you found my knowledge and assistance helpful throughout the process. Thank you for trusting me with your needs at Guild Mortgage!
Guild Mortgage - Shane Burns has received a review with 5 star rating from Danielle J
Shane was very communicative and helpful during the whole process. As a first time home buyer, I did not understand alot of the house "slang". She was right there helping me the entire time!
Reply from Shane Burns
July 13th, 2026 05:58 PM
Danielle, I'm happy to hear that my communication and assistance were helpful to you as a first-time home buyer. It's great to know I could support you through the process and clarify any confusing terms. Thank you for choosing me at Guild...
read more
Shane did an awesome job answering our questions promptly and guiding us through the whole process!
Reply from Shane Burns
July 13th, 2026 07:12 PM
Brock, I'm grateful to hear that I was able to answer your questions promptly and guide you through the process. Thank you for choosing me at Guild Mortgage!
The best ever
Shane and her team went above and beyond expectations for my family. I was taken very good care of and I appreciate everything they have all done for us. Thank You All so much !!
Reply from Shane Burns
July 13th, 2026 02:32 PM
Kristin, I'm grateful for your kind words and happy to hear that you and your family felt well taken care of. It was a pleasure assisting you, and I appreciate your trust in my team and me. Thank you so much for choosing us!
21–30 of 178
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576693
Disclaimer
We are licensed to do business in the states of Georgia, Alabama, Florida, North Carolina, South Carolina and Tennessee.