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Guild Mortgage - Clayton, GA
Clayton, GA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
communication, length of time to process, underwrite and get clear to close. The lenders wire did not come as quickly as we hoped. We did sit at the closing table until 1:15 waiting on the wire, but other than that it was a great experience....
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Reply from Academy Mortgage - Shane Burns
March 28th, 2025 05:36 PM
We appreciate your feedback, Jenna. While we're pleased that you had a great overall experience, we understand the delay in receiving the wire was not ideal. Your satisfaction is important to us, and we will work on ensuring smoother processes...
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Shane and the entire tream were great to work with
Reply from Academy Mortgage - Shane Burns
March 28th, 2025 12:46 PM
We are thrilled to hear that you had a great experience working with Shane and the entire team. Thank you for your kind words and for choosing us for your mortgage needs.
Guild Mortgage - Shane Burns has received a review with 5 star rating from Adam C
Reply from Owner
April 15th, 2025 02:14 PM
Thank you for your outstanding review, Adam! If you have any further questions or need assistance, please feel free to reach out.
Shane and her team were fantastic. They kept us informed throughout the entire process. They made this a great experience for us. We would absolutely recommend to friends and family.
Reply from Academy Mortgage - Shane Burns
April 6th, 2025 12:20 AM
We are thrilled that you felt you received excellent service and our team kept you informed throughout your home purchase process. Your recommendation means a lot to us, and we are delighted that you had a great experience. Thank you for choosing...
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Shane and her team are THE team to work with if you want to be valued and your specific situation to be researched and your best path forward laid out.
Reply from Owner
April 6th, 2025 12:21 AM
Thank you Jeremy! You were awesome to work with and we look forward to continuing our friendship with you as new residents of Rabun County :)
Absolute fabulous customer service. Shane and her team walked us through our specific circumstances and we felt valued the entire time.
Reply from Shane Burns
March 15th, 2025 08:06 PM
Jeremy, thank you so much for your kind words! It was a pleasure working with you on your home purchase. My team and I are thrilled to hear that you felt valued and supported throughout the process. We strive to make every client's experience...
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Shane is an exceptional lender and trusted resource for my buyers. I highly recommend her to anyone who needs to obtain a loan to purchase property. She is thorough and detail-oriented, and asset to have in your corner to ensure the transaction...
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Reply from Owner
April 6th, 2025 12:22 AM
Likewise Kasie! Thank you :)
Shane does a splendid job and is very dependable. She always tries to ensure a seamless transaction and works diligently to keep the transaction moving forward without unnecessary delays. Communication is key with Shane and she is very thorough...
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Reply from Shane Burns
March 14th, 2025 06:52 PM
Kasie, thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled to hear that you found the process seamless and that communication was a strong point—I truly believe it's the backbone of a...
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Guild Mortgage - Shane Burns has received a review with 5 star rating from Philip S
Reply from Owner
April 15th, 2025 02:16 PM
We are thrilled to see your 5-star rating for Shane Burns at Academy Mortgage. Your positive feedback is greatly appreciated, and we are glad to know that you had a satisfactory experience. If there's anything else we can assist you with, please...
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Choosing a lender is a complex process which so many different variables to consider. Shane and her team made it simple and supported us through the process from start to finish. In the end, we saved thousands by choosing Shane. Thanks!!!
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Reply from Shane Burns
March 14th, 2025 02:01 PM
Thank you so much, Philip! I'm thrilled to hear that you had a positive experience with us. Making the loan process simple and smooth is always our goal, and knowing that we helped you save thousands makes it all the more rewarding. It was...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576693
Disclaimer
We are licensed to do business in the states of Georgia, Alabama, Florida, North Carolina, South Carolina and Tennessee.