Guild Mortgage - Carmel, Albuquerque, NM

Albuquerque, NM

4.89

(199)

Mortgage

Contact Info

(505) 296-4747

Albuquerque, NM

https://branches.guildmortgage.com/nm/albuquerque/albuquerque-590.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM(Open now)

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.89

(199)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

She kept me posted every step of the process. Makes the transaction a lot easier.

Reply from Katrina Moore

December 1st, 2025 07:49 PM

I'm pleased to know that regular updates helped make the transaction smoother for you, Ting. Keeping you informed is a key part of my service. If there’s anything more you need or any questions arise, feel free to reach out.

Finding out right before closing when my seller has already moved into a hotel that buyer needed a cosigner doesn't sit right.

Reply from Guild Mortgage - Zoe Enright

November 17th, 2025 08:39 PM

I understand how frustrating it can be to encounter unexpected issues right before closing. I'm sorry that this situation has caused inconvenience for you and your seller. Please feel free to reach out directly so I can assist you further and...

my loan office was very polite and answered all my questions quickly

Reply from Guild Mortgage - Katrina Moore

November 18th, 2025 07:25 PM

I appreciate you sharing your experience, Lillian. It's great to know that I could promptly address all your questions and that you felt treated with politeness. If you have more questions or need any further assistance down the road, feel...

It was a smooth process, time was taken to answer questions.

Reply from Guild Mortgage - Katrina Moore

November 5th, 2025 07:53 PM

I'm pleased to know that you found the process smooth and that your questions were addressed thoroughly, Ricky. Providing clarity every step of the way is key, and I'm glad I could support you through the experience. If there's anything more...

Katrina is an awesome Loan Officer. She just closed a First Time Home Buyer during the government shut-down. Had to change the terms in the middle of the transaction. She made my Client feel "at ease" during the entire transaction. She always...

Reply from Guild Mortgage - Katrina Moore

November 5th, 2025 07:52 PM

Thank you, Bobbi, for sharing such positive feedback. Navigating a first-time home buyer transaction during challenging times like a government shutdown requires adaptability, and I'm pleased that the process was smooth for your client. Making...

communication

Reply from Guild Mortgage - Katrina Moore

October 17th, 2025 05:11 PM

Carol, thank you for highlighting communication as a key part of your experience as the listing agent. I believe staying connected and providing updates is crucial in ensuring a smooth process. It was such a pleasure working with you!

Guild Mortgage - Zoe Enright has received a review with 5 star rating from Aaron S

Reply from Owner

March 20th, 2026 07:20 AM

I appreciate your rating, Aaron. If you have any further thoughts or need assistance in the future, feel free to reach out. I am also happy to help any friends or family.

Zoe and the entire team were amazing through the entire process. They made this difficult and often confusing process super easy and understandable. I may not buy a home often, but I will absolutely recommend Guild going forward. Thank you...

Reply from Zoe Enright

October 17th, 2025 04:54 PM

I'm pleased to hear that you felt supported throughout the process, Aaron. Making things easier for home buyers is always my goal. Thank you for recommending Guild, and should you have any questions in the future, please reach out.

Katrina is wonderful and always keeps me informed of where things are . refi made easy is a great way to go.

Reply from Katrina Moore

October 17th, 2025 01:48 PM

I'm glad to hear that you found the refinancing process straightforward and that staying informed was helpful, Jason. Keeping you updated every step of the way is important to me. If there's anything more I can assist with or if questions come...

Zoe was a pleasure to work with. She answered questions I had about my client's loan, and kept me informed when need be during his buying process. The transaction went smoothly, even with having to push closing back a few days.

Reply from Owner

March 20th, 2026 07:20 AM

I'm glad to know you found the experience smooth, Sally. It was important to me to keep you informed and help answer your questions during the loan process. I enjoyed working with you and appreciate your professionalism. I look forward to our...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2023

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 2457609

Disclaimer

We are licensed to do business in the states of New Mexico, Colorado and Texas.