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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Len and Michelle were absolutely remarkable!! I had a very positive experience working with them through the process of purchasing our first home. Both of them were prompt in responding to my questions, explained everything thouroughly, and...
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I have never gotten the level of personalized customer service I got from Len and Michelle. They were keeping me informed of every step, without oversaturation of information. They asked the right questions and were there for me every time...
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Kara an her staff were very efficient with processing our pre approval and the entire loan. We have done many refis in the past and they have taken twice as long lots more headaches.... this has been the most pleasant and efficient experience...
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Working with Chai on this transaction was great! He was able to recommend a closing date to me based on current market conditions, and I was able to lock-in a great rate as a result. Overall, the transaction was very smooth, and I would not...
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Reply from Owner
March 23rd, 2016 12:00 AM
Justin, thank you for the nice 5 star review.
Chai Charin was very responsive to all of my questions and needs. Anytime I called with a question or concern, he took the necessary time to walk me through the process making sure I was completely comfortable through the entire refinance....
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Reply from Owner
March 23rd, 2016 12:00 AM
Jim, thanks for the 5 star review. Glad I was able to finally refinance you after all these years.
I have used Chai for a refinance and also a recent new home purchase. Chai has been absolutely fantastic through every step of the process. He is extremely knowledgable about all aspects and will personally guide you through from start to finish....
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Reply from Owner
March 23rd, 2016 12:00 AM
Dan, Thanks for the review. Good luck with your new home and I will contact you when it is time to refinance with the VA loan. :)
Chai was very professional and helpful. He had complete understanding and knowledge. The refinance process was very smooth. Highly recommend him. thanks
Reply from Owner
March 23rd, 2016 12:00 AM
Manan, Thanks for the 5 star review. Glad I could help and save you money on your refinance.
Chai was extremely helpful and responsive in the process. He went through numerous calculations of many 'what if' scenarios to help us make the right decision for our home purchase.I highly recommend him.
Reply from Owner
February 23rd, 2016 12:00 AM
Kemal, thank you for the nice review and welcome to IL. I'm glad it finally worked out with the right home and wish you and your family the best. Keep in touch.
Our experience with Chai was a fantastic one. Chai assisted in our family's relocation cross-country and it was a flawless transaction. He answered all of our questions promptly and we were able to rest assured knowing that we were in the best...
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Reply from Owner
February 22nd, 2016 12:00 AM
Stephanie, thank you so much for the awesome review. My staff thanks you for the delicious Mrs. Fields Cookies you had delivered to us.
Chai is a thorough professional. he works not just to please but to make sure everything about the paper work is perfect. He was patient enough explain and educate us on a few things about how i can increase my credit score and importantly...
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Reply from Owner
February 22nd, 2016 12:00 AM
Prabhu, congratulations on the new house, new baby, and new job. It was a pleasure doing business with you. You found me on Zillow and it was a pleasure helping you out with your very first loan. Thank you so much for referring your friends...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2523325
Disclaimer
We are licensed to do business in the states of Illinois, Arizona, California, Colorado, Florida, Georgia, Indiana, Kentucky, Louisiana, Michigan, Minnesota, Ohio, Oregon, South Carolina, Tennessee, Texas, Washington and Wisconsin. (www.nmlsconsumeraccess.org/); AZ BK#0018883; AZ BKBR# 1048365; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;