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Guild Mortgage - Tramway, Albuquerque, NM
Albuquerque, NM
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
This place screwed me over on my closing of my first one and never explained it , Kristie
Reply from Owner
September 9th, 2026 07:20 PM
Hi Dominic. I'm sorry you feel that you were "screwed" over. Kristie was available and helped after hours and answered all the questions you had. Your loan closed on time and we were very responsive. Please feel free to reach ourt if we may...
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Jennifer and her team were tuned into all the issues we encountered and did everything needed to get through the process, even for services provided externsl to Guild.
Reply from Jennifer Walkowski
June 25th, 2026 07:23 PM
Thank you, Scott, for recognizing the efforts my team and I put into addressing the issues you faced. I'm pleased we could assist you throughout the process, even beyond our typical services. Your feedback is greatly appreciated.
Guild Mortgage - Jim Bakhtiar has received a review with 5 star rating from Dorothy O
Reply from Owner
June 12th, 2026 03:57 PM
Hi Dorothy! Thank you for your 5* review! Kristie, Britney, & I are so glad we were able to help. Thank you for trusting us with the refinance of your mortgage. Talk to you soon!
Jim and his team taking the time to answer my questions, follow up and check it made all the difference!
Reply from Jim Bakhtiar
June 22nd, 2026 03:34 PM
Dorothy, I'm pleased to know that my team and I could make a difference by answering your questions and following up. Your positive experience is important to us, and we're here if you need anything else.
Jennifer and her team are amazing! They take the time to educate and answer all of my clients questions. The process of buying a home is already challenging but they make it feel so much easier. They truly are the dream team.
Reply from Jennifer Walkowski
June 19th, 2026 12:42 PM
I'm happy to hear that you and your clients found the homebuying process easier with my team and me, Aide. It's wonderful to know that our efforts to educate and support made a positive impact. Thank you for sharing your kind words and for...
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Jim, Kristie, and Mireya were outstanding! They responded quickly and were thorough in the preparation and funding of the loan. It was another fantastic experience for us and greatly appreciated.
Reply from Owner
June 6th, 2026 01:36 PM
Hi James! Congrats on your new home! Thank you so much and we are so glad we were able to help you and Mary again! Your closing gift will be in the mail on Monday!
Jim, Kristie, and Mireya were outstanding! They responded quickly and were thorough in the preparation and funding of the loan. It was another fantastic experience for us and greatly appreciated.
Reply from Jim Bakhtiar
June 16th, 2026 01:04 PM
William, I appreciate your kind words about our team. I'm glad to hear that Kristie, Mireya, and I could provide you with another great experience. Your satisfaction with the loan process means a lot to us.
As a first-time homebuyer, I had a lot of questions and needed plenty of clarification throughout the process. Jenn and her team were absolutely amazing every step of the way. They took the time to answer all of my questions, were incredibly...
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As a first-time homebuyer, I had a lot of questions and needed plenty of clarification throughout the process. Jenn and her team were absolutely amazing every step of the way. They took the time to answer all of my questions, were incredibly...
read more
Reply from Jennifer Walkowski
June 16th, 2026 12:03 PM
I'm so glad to hear that you felt supported and confident throughout your homebuying journey, Joshua. It's important to me that all your questions were answered and that the process was easier for you. Thank you for your kind words and recommendation....
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Very professional staff and if I needed any questions answered I received an answer in a very timely manner. Thank you for making this experience easy.
Reply from Jim Bakhtiar
June 15th, 2026 01:26 PM
Thank you for your kind words, Debra. I'm happy to hear that the staff's professionalism and timely responses made your experience easy. If you have any more questions or need further assistance, please feel free to reach out to me.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2024
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2567319
Disclaimer
We are licensed to do business in the states of New Mexico, Arizona, California, Colorado, Oklahoma and Texas. AZ BK#0018883; AZ BKBR# 1050498; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;