Ruoff Mortgage - Greenwood, IN
Greenwood, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Mike Wise, Ruoff Mortgage
Mike was very helpful and knowledgeable about the whole loan process.
Reply from Mike Wise, Ruoff Mortgage
November 19th, 2025 11:26 AM
Thank you for sharing your thoughts, Jade. It's great to know that my assistance and knowledge were helpful to you during the loan process. If there's anything else I can do to support you or if you have any more questions, please don't hesitate...
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Mike Wise, Ruoff Mortgage
Mike was easy to get a hold of and answered all questions very thoroughly and professionally. He will be our first person we contact when going through this process in the future!
Reply from Mike Wise, Ruoff Mortgage
November 13th, 2025 11:54 PM
Thank you for your feedback, Nick. I'm glad you to know you appreciate my accessibility and my responses were helpful. I very much appreciate being considered your first point of contact for future needs. If you have any more questions or need...
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Excellent folks to work with! Actually enjoyed the finance part more than the looking for a home part
Reply from Owner
April 18th, 2026 10:47 AM
It’s great to know you found working with me at Ruoff Mortgage enjoyable, even during the finance portion, Theresa. The process can be daunting, and I'm pleased I could make it a positive experience for you. If there's anything else I can do...
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Communication was great! Also, giving us options so we could do what we needed to
Reply from Jamie Stephenson, Ruoff Mortgage
November 11th, 2025 05:26 PM
I'm happy to know that the communication met your expectations, Theresa. Offering you a variety of options is important so that you can make decisions that best suit your needs. If there's anything else you require or additional questions arise,...
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Communication was excellent and quick response to emails. Very proffesional and patient
Reply from Jamie Stephenson, Ruoff Mortgage
November 11th, 2025 05:27 PM
I appreciate your feedback, Leonida. It’s great to know that you found the communication effective and the response time satisfactory. I'm committed to maintaining a professional and patient approach throughout the process. Should you have...
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for
Mike Wise, Ruoff Mortgage
As always positive and professional!
Reply from Mike Wise, Ruoff Mortgage
November 10th, 2025 05:32 PM
Thanks for your review, Vince. I'm glad to hear you had a good experience. I appreciate your feedback and If there's anything else you need, feel free to contact me!
I thought underwriting was extremely picky. My award letter was torn when I opened it.
Reply from Cheryl Wooster, Ruoff Mortgage
November 9th, 2025 03:56 PM
I understand that dealing with underwriting can sometimes be challenging, James. If you have any specific concerns or need further clarification, please feel free to contact me directly. I'm here to help and ensure a smooth experience for you....
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for
Mike Wise, Ruoff Mortgage
Mike Wise! We recommend friends, family, customers and clients to Mike. He is wonderful to work with and is honest!
Reply from Mike Wise, Ruoff Mortgage
November 8th, 2025 12:46 AM
I'm very grateful for your recommendation, Jan. It's rewarding to know that you've had a positive experience and really appreciate you recommending me to others. Honesty and a good working relationship are priorities I strive to maintain. If...
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The process was a quick and smooth with no surprises.
Reply from Jamie Stephenson, Ruoff Mortgage
November 7th, 2025 04:10 PM
I'm pleased to know that the process went smoothly and efficiently for you, Jacob. It's always my goal to ensure that everything proceeds without any unexpected surprises. If you have any other questions or need further assistance, feel free...
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Always great to work with Donnie amd Dede!
Reply from Donnie Dodson, Ruoff Mortgage
November 6th, 2025 05:59 PM
It's wonderful to hear that working with Dede and me has been a positive experience for you. I'm grateful for your trust and support. Thank you for choosing Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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