Ruoff Mortgage - Greenwood, IN
Greenwood, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Listen I dont know what Cheryl makes, but its not enough. She is top notch, i have had dealings with her in the past and thats why i chose to come back to her again. I wont even look to go to anyone else when i am in need of these services....
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Reply from Cheryl Wooster, Ruoff Mortgage
February 1st, 2026 10:29 PM
I really appreciate your kind words, Brad. It's great to know that my previous assistance left such a positive impression that you chose to return for more services. Your trust means a lot to me, and I'm committed to continuing to provide the...
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Cheryl was the loan officer for a client we shared, and she was outstanding throughout the transaction. She had a strong, trusted relationship with our client and brought a professional, friendly, and highly results-driven approach from start...
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Reply from Owner
February 1st, 2026 10:30 PM
Deborah, thank you for sharing your experience working together. I'm glad to hear that my approach helped facilitate a seamless transaction, especially under the circumstances you described. Building a strong, communicative relationship with...
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Donnie is an outstanding lender who truly advocates for his clients. His expertise, integrity, and commitment to his clients make him someone I trust completely with my buyers. I'm grateful for our partnership over the years and highly recommend...
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Reply from Owner
February 4th, 2026 10:36 AM
I'm grateful for your trust and recommendation, Jessica. It's been a pleasure working together over the years and helping your buyers. I appreciate your kind words about my approach and commitment. Thank you for being such a valued partner.
I thought the Loan Butler portal made signing documents convenient. I also appreciated how quick Jamie was to respond to texts and emails.
Reply from Jamie Stephenson, Ruoff Mortgage
January 24th, 2026 04:39 PM
I'm pleased to hear that you found the Loan Butler portal convenient for signing documents, Traci. I'm also glad my quick responses via texts and emails met your expectations. Your feedback is valuable, and if there's anything else you need...
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Mark is the best, he really did a great job. Got me the lowest interest rate he could and wouldn’t rest until he could! He kept me informed and updated on everything and was very timely in his responses. Mark is a great guy !
Reply from Owner
January 26th, 2026 05:45 PM
Thank you for the kind words, Sam. I'm happy to know that you had such a positive experience. If there's anything else you need or if questions come up, please don’t hesitate to reach out.
Mark did his best to get me. The lowest interest rate was very thorough. And everything he did and was really an amazing guy to work with.
Reply from Mark Willen
January 23rd, 2026 04:19 PM
I'm pleased to hear that you found the experience positive, Samuel. Securing a competitive interest rate is always a top priority for me, and I'm glad everything met your expectations. I appreciate your feedback and am here if you need further...
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Jamie was superb in communicating status and answering all our questions.
Reply from Jamie Stephenson, Ruoff Mortgage
January 7th, 2026 09:02 PM
I'm pleased that my communication and ability to address your questions met your expectations, Doug. Keeping you informed and ensuring clarity throughout the process is a top priority for me. If there's anything more you need or additional...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Dennis B
Reply from Owner
April 18th, 2026 10:47 AM
I appreciate the 5-star rating, Dennis. Thank you for your support!
Easy process
Reply from Jamie Stephenson, Ruoff Mortgage
January 6th, 2026 05:39 PM
I'm pleased to know that the process was easy for you, Dennis. If there's anything more I can do or if you have any questions, feel free to contact me at Ruoff Mortgage. Thank you for your feedback!
Jamie was wonderful from beginning to end. Very knowledgeable, attentive, prompt and professional. She went out of her way to make a complex situation as easy as possible for us.
Reply from Jamie Stephenson, Ruoff Mortgage
January 2nd, 2026 09:06 PM
Your feedback means a lot, Tammy. It's rewarding to hear that my efforts to assist you throughout the process were helpful. I am pleased to know that my support made navigating the situation easier for you. If there is anything else you need...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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