Ruoff Mortgage - Greenwood, IN
Greenwood, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Mark was very helpful with the whole process.
Reply from Owner
May 5th, 2026 03:35 PM
I'm pleased to hear that you found my help beneficial throughout the process, Casey. If you have any more questions or need further assistance, don't hesitate to reach out.
Mark was very helpful, and kind.
Reply from Mark Willen
May 4th, 2026 03:17 PM
Casey, I'm glad to hear that you found my assistance helpful and kind. If there's anything more you need or any questions arise, please feel free to reach out.
Everyone on the team kept me in the loop every step of the way. Having not purchased a home in over 25 years many things have changed. The staff were vety kind and helpful with the way everything is done now.
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Reply from Jamie Stephenson, Ruoff Mortgage
April 22nd, 2026 01:33 AM
I'm pleased to hear that my team and I were able to keep you informed throughout the process, Saundra. Navigating the home buying process after many years can indeed be challenging, and I'm grateful we could assist you with kindness and helpfulness....
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Cheryl was wonderful to work with! We were well informed throughout the process and everything was easy to review and sign. We would work with Cheryl again and recommend her.
Reply from Owner
May 4th, 2026 08:29 PM
I'm grateful for your kind words, Rachel. It's good to hear that you felt well-informed and found the process easy. Your willingness to work with me again and recommend my services is truly appreciated.
Our loan officer had a wonderful attitude and was very informative. The only thing we were disappointed with was the fact she forgot we were putting 10% down and recasting once we close on the old house and putting the second 10% down. I'm...
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Reply from Cheryl Wooster, Ruoff Mortgage
April 20th, 2026 06:09 PM
Thank you Rachel for sharing your experience. I'm glad to hear you found my attitude and information was helpful and sincere apologizes if there may have been some miss communication regarding your change in plans from your initial loan application...
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Jamie was very patient with me. I'm not good with computer stuff.
Reply from Jamie Stephenson, Ruoff Mortgage
April 17th, 2026 01:54 PM
Renee, I'm happy to hear that my patience was helpful for you. It's important to me that you feel comfortable throughout the process, even with the technical aspects. If you need any more assistance or have further questions, please don't hesitate...
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Donnie was very informative and always super responsive. Never let me down and was always there when I needed him!
Reply from Donnie Dodson, Ruoff Mortgage
April 14th, 2026 04:42 PM
I'm pleased to hear that you found my communication informative and responsive, Kyle. It's great to know I could be there for you whenever needed. Thank you for your trust in me and Ruoff Mortgage!
I really loved the tracker for progress of the loan and how easy uploading requested information was!
Reply from Jamie Stephenson, Ruoff Mortgage
April 14th, 2026 03:21 PM
Tamara, I'm pleased to hear that you found the loan progress tracker and the ease of uploading information helpful. Your feedback is valuable, and I'm glad I could make the process easier for you. If you have any further questions or need assistance,...
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Communication was great! The whole process went fast and smooth!
Reply from Cheryl Wooster, Ruoff Mortgage
April 13th, 2026 11:58 AM
I'm grateful to hear that the communication and process met your expectations, Kalyssa. It's appreciated to know that everything went smoothly for you. If you ever have any more questions or need assistance, feel free to reach out.
Donnie was amazing! Never left me in the dark and was always around to answer questions when I needed it. Never felt more knowledgeable about the loan process than I do now, after working with Donnie!
Reply from Owner
April 14th, 2026 04:42 PM
I'm really grateful for your kind words, Kyle. It's great to know that you felt informed and supported throughout the loan process. I'm happy I could help increase your understanding and be there whenever you needed assistance. Thank you for...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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