Ruoff Mortgage - Granville, OH
Granville, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Dawns communication was phenomenal! She answered every after hours calls and text quick and concise. After every meeting with our realtor she would say "your lender will request for documents xyz from you " and every time we would get to say...
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Reply from Dawn King
July 27th, 2026 03:15 PM
Cevin, I appreciate your wonderful feedback! I'm glad to hear that my communication and proactive approach made the process smoother for you. It was a pleasure working with you, and if there's anything else you need in the future, please don't...
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Dawn handled everything beautifully, she was in constant contact with me throughout the process. Kept us on track to get things done!
Reply from Owner
July 27th, 2026 08:37 PM
Michael, I'm grateful for your positive feedback. It's nice to know that you felt well-informed and supported throughout the process. If there's anything else I can help with, please feel free to reach out. - Dawn King
Constant contact and communication, I felt really cared for and the urgency to get things done.
Reply from Dawn King
July 27th, 2026 05:59 PM
Michael, I appreciate your kind words about the communication and care you experienced. It's important to me that you felt supported throughout the process. If there’s anything else I can assist you with, please feel free to reach out. - Dawn...
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We have used Dawn multiple times she always is amazing and the process is very simple .
Reply from Dawn King
July 17th, 2026 03:07 PM
Thank you for your continued trust, Phillip. I'm happy to know that you find the process smooth and satisfying each time we work together. If there's anything more I can do for you, please feel free to reach out. - Dawn King
Julie, was very knowledgeable and easy to work with
Great communication all throughout the process
Reply from Dawn King
May 22nd, 2026 01:52 PM
Bryan and Kaili - Thank you so much for the opportunity to assist you with the financing for your home in Granville! Bryan, you were so easy to communicate with and you made my job easy! Wishing you both the very best in your new home!
I had the best experience with Dawn!!!
Reply from Dawn King
April 17th, 2026 03:26 PM
I'm grateful to hear that you had such a positive experience, Shannon. Your kind words mean a lot to me. If there's anything more I can do for you, please let me know. - Dawn King
Everything was handled in a timely and professional fashion. Julie was extremely helpful and we would recommend her to anyone shopping!
Reply from Julie Chester, Ruoff Mortgage
March 24th, 2026 03:45 PM
It's encouraging to hear that the process was both timely and professional, Tanner. I'm glad to have been of assistance, and your recommendation means a lot to me. Should you have any questions or need further assistance in the future, please...
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Better communication within the Ruoff office as to who was doing what and ensuring ASKs are necessary and/or already addressed.
Reply from Julie Chester, Ruoff Mortgage
March 24th, 2026 03:46 PM
Thank you for your input, Brian. I understand that clear coordination within the office is important, and I appreciate your perspective on this. It's crucial that any requests we make are relevant and previously addressed when possible. I am...
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Dawn is friendly, extremely knowledgeable of the process, and is always quick to get back to me when I have questions. She is a friend!
Reply from Dawn King
March 16th, 2026 05:41 PM
Thank you for sharing your thoughts, Christine. I'm pleased to know that you feel supported and valued our interactions as both professional and friendly. If there's anything else you need or if new questions arise, I'm here to assist. Warm...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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