GoodLeap, Plano, TX

Plano, TX

4.76

(2,130)

Mortgage

Mortgage Loan Officer

Contact Info

(916) 746-8000

Plano, TX

https://www.goodleap.com

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.76

(2,130)

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Experience.com

4.76

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He answered all our questions

Reply from Brian Fincanon

July 26th, 2025 01:49 PM

I'm glad to hear that you felt your questions were answered. Providing clear and helpful information is always my goal. If there's anything more you'd like to discuss or if you have additional questions in the future, please don't hesitate...

Jake was very good to stay in touch and offer support. The rest of the goodleap experience was not pleasant.

Reply from Jake Basinger

July 25th, 2025 02:09 PM

I’m grateful for your feedback, Karan, and I appreciate your kind words about my efforts to stay in touch and offer support. I'm sorry to hear that the rest of your experience with GoodLeap didn’t meet your expectations. If there's anything...

I dealt with about 3 different representatives in the organization and 2 to 3 outside of but in relation to the organization and everyone was very knowledgeable, professional, and easy to work with. Making this process as easy as can be

Reply from Kahmee Hall

July 25th, 2025 02:28 PM

Jake, I'm really glad to hear that your interactions with both our team and the associated representatives were so positive. It's important to me that the process feels seamless and straightforward for you. Your feedback on the professionalism...

The whole team was willing to answer any questions that I had. I was contacted every other day with an update.

Reply from Travis Alexander

July 24th, 2025 07:21 PM

I appreciate you sharing your experience, Sharon. I'm glad to know that consistent communication and willingness to address your questions stood out to you. Keeping you updated regularly is something I strive for, so it’s great to see it was...

Brian F. was outstanding! Professional; personable; easy to get ahold of; excellent customer service; knowledgeable; and , obviously experience. You could tell too that he was a commited company employe!! I will recommend Good Leap and Brian!...

Reply from Brian Fincanon

July 17th, 2025 02:01 PM

Thank you so much for your kind words, Monicqua. I'm truly grateful for your recommendation and glad that my approach came through as professional and personable. Being accessible and providing excellent customer service are very important...

The quality of our agent Travis Alexander: resourceful, responsive, and helpful at every step of the process.

Reply from Travis Alexander

July 23rd, 2025 08:29 PM

Thank you for your kind words, Paula. I’m glad to hear you found the experience resourceful and responsive throughout the process. Being helpful at every step is something I strive for, and it's wonderful to know it made a positive impact on...

Very responsive. I was in touch with good leap during the entire

Reply from Brian Wegener

July 16th, 2025 04:21 PM

I'm grateful for your feedback, Michael. I'm pleased to hear that the responsiveness met your expectations during your interactions with GoodLeap. It's important to me that communication flows smoothly throughout the process. If there's anything...

The team very well in communicating options that would suit me for refinancing

Reply from Kahmee Hall

July 23rd, 2025 11:16 AM

Mark, I'm pleased to hear that the communication around refinancing options worked well for you. It's important to me that you feel informed with choices that suit your needs. If you have any more questions or require further assistance, don't...

Professional, thorough, smooth & experienced. Mr. Basinger knows his craft well.

Reply from Jake Basinger

July 18th, 2025 02:23 PM

Thank you sir! It was a pleasure working with you!

I appreciated Matthew calling and walking me through my financing options. The process was very easy and smooth.

Reply from Matthew Unich

July 21st, 2025 01:25 PM

I'm really glad to hear that you appreciated our call and that the financing process was easy and smooth for you, Kerrie. It was a pleasure helping you explore your options. If you have any more questions or need further assistance in the future,...

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About

Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

Disclaimer

GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.