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GoodLeap in Plano, TX

GoodLeap, Plano, TX

Plano, TX
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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
86%
4 Star
11%
3 Star
2%
2 Star
1%
1 Star
0%
Reviews from Web
  • C
    Chandni T
    PHOENIX, AZ
    Posted on September 18th, 2025 09:09 PM
    Customer service was great
    Reply from Hannah Lacy
    September 25th, 2025 09:10 PM
    Thank you for sharing your thoughts. I'm pleased to know you had a positive customer service experience. If there's anything else I can assist you with or if you have any questions, please feel free to reach out.
  • for
    Mitchell Lobban
    Encompass
    J
    Jeffery A W
    GIG HARBOR, WA
    Posted on September 18th, 2025 03:26 PM
    Didn't put all debt in refinancing
    Reply from Mitchell Lobban
    September 25th, 2025 03:28 PM
    We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
  • S
    Stephen L R
    Jamestown, OH
    Posted on September 18th, 2025 03:22 PM
    working with Travis is always excellanr
    Reply from Travis Alexander
    September 25th, 2025 03:24 PM
    Thank you for your kind words, Stephen. I'm pleased to know your experience working with me has been positive. If there's anything else I can do for you, feel free to reach out.
  • M
    Matthew U
    CELINA, TX
    Posted on September 18th, 2025 01:39 PM
    Jake made the experience seem less and straightforward. He did a great job and i I would recommend his service to anyone. 10/10 would recommend.
    Reply from Jake Basinger
    September 25th, 2025 01:40 PM
    Thank you for your kind words, Matthew. I'm pleased to know that the experience felt seamless and straightforward for you. Recommendations are always appreciated, and I'm glad I could assist you effectively. If you ever need further assistance...
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  • for
    Kahmee Hall
    Encompass
    M
    Melanese M
    EUFAULA, AL
    Posted on September 17th, 2025 11:22 PM
    From beginning to the end I ran in to some issues with documents and they worked with me and we got things done. When I wanted to give up they didn,t and I am glad that they didn't let me give up because I am at ease now and alot of stress...
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    Reply from Kahmee Hall
    September 24th, 2025 11:23 PM
    I'm grateful for your kind words, Melanese. I'm pleased to hear that we could work through the document issues together and achieve a successful outcome. It's rewarding to know that you feel relieved and less stressed now. Your perseverance...
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  • for
    Matthew Unich
    Encompass
    J
    Joseph P V T
    CHANDLER, AZ
    Posted on September 17th, 2025 08:48 PM
    People were easy to work with and had a excellent knowledge of the business.
    Reply from Matthew Unich
    September 24th, 2025 08:49 PM
    Thank you, Joseph, for sharing your thoughts. I'm pleased to know that you found it easy to work with those involved and appreciated their knowledge of the business. If there's anything more you need or further assistance, feel free to let...
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  • P
    Patrick G
    PHOENIX, AZ
    Posted on September 17th, 2025 08:07 PM
    with all the trouble I had sending information, Jake helped make it happen
    Reply from Jake Basinger
    September 24th, 2025 08:08 PM
    I'm glad I could assist you in getting the information through, Patrick. Ensuring that things move smoothly is a priority for me, and I appreciate your patience throughout the process. If there's anything else you need now or in the future,...
    read more
  • V
    Valerie S
    DE PERE, WI
    Posted on September 17th, 2025 10:12 AM
    The support and guidance throughout the process was helpful and encouraging.
    Reply from Jake Basinger
    September 24th, 2025 10:12 AM
    It's great to hear that you found the support and guidance helpful and encouraging, Valerie. Ensuring a positive experience is important to me, and I'm glad to know the process met your expectations. If you have any further questions or need...
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  • N
    Norma L C
    ROCK HILL, SC
    Posted on September 16th, 2025 11:12 PM
    The service was spot on. All question where answers with dilagence open and never vague. All folks were great at sending info as well as receiving and call backs.
    Reply from Brian Wegener
    September 23rd, 2025 11:14 PM
    It's wonderful to hear that you found the service to be precise and clear. Making sure all your questions are answered thoroughly is something I focus on. I'm glad the communication, both in sending and receiving information, met your expectations....
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  • for
    Dylan Winton
    Encompass
    B
    Barbara G
    TWO HARBORS, MN
    Posted on September 16th, 2025 01:44 PM
    The whole ordeal moved along smoothly until it came to filling out forms. Much confusion.
    Reply from Dylan Winton
    September 16th, 2025 02:09 PM
    I appreciate you sharing your thoughts on the process. I'm sorry to hear there was some confusion when it came to filling out the forms. If there's anything specific I can clarify or help with, please let me know. I'm here to assist you in...
    read more
  • 771–780 of 2130
    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.