GoodLeap, Plano, TX
Plano, TX
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The team I worked with for my mortgage refinancing were always so very polite and informative. I always felt comfortable in communicating my concerns and questions about the process and was rewarded with a well-organized efficiency I had not...
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Reply from Michael Robinson
November 3rd, 2025 08:06 PM
I enjoyed working with you. Thanks for the great feedback.
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Aaron Gibson
A lot of miscommunication about the loan and with the billing department. Had to make multiple phone calls to try to straighten things out and still trying to resolve things.
Reply from Aaron Gibson
October 28th, 2025 04:34 PM
I appreciate the review and happy we got that miscommunication fixed there at the end Alice :)
I think overall the team was very close to GREAT. I down rated you a little because I feel you could do better with asking for documents all at one time. Your team has to remember that some of US aren't the best at using computors or have the...
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Reply from Jake Basinger
October 31st, 2025 01:06 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Communication
Reply from Brian Fincanon
October 27th, 2025 03:09 PM
Hi Julia, thank you for your feedback. I understand the importance of effective communication, and I'm glad I could be of service. If there's anything else you need or any specific suggestions you have in mind, please feel free to let me know....
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Thank you so much for your help. Very helpful in people anything we needed was taking care of.
Reply from Brian Fincanon
October 27th, 2025 03:09 PM
I'm grateful for your feedback, Eric. I'm glad I could assist you effectively and take care of your needs. If there's anything else I can help with, please feel free to reach out.
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Dylan Winton
Dylan was most helpful.
Reply from Dylan Winton
October 23rd, 2025 09:03 PM
It's nice to know that my assistance was helpful to you, David. If you have any other questions or need further help, feel free to reach out at any time. Thank you for your review!
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Kahmee Hall
The service that was provided bu Goodleap and Mr., K Hall and Ms. Ashley was A rated excellent job of customer service
Reply from Kahmee Hall
October 30th, 2025 06:20 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
The loan process is rather clumsy in its process in obtaining all the documents needed.
Reply from Brian Wegener
October 23rd, 2025 03:07 PM
I understand that navigating the loan process and gathering all necessary documents can sometimes feel cumbersome. Ensuring this process is as smooth as possible is important to me, and I appreciate your patience. If you have any further questions...
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Jon Hunt
From the first phone call through the entire process everyone worked with us to insure every thing was done and handle in a timely manner. Everyone made sure we got all paperwork & anyninformation needed done within the scheduled time frame....
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Reply from Jon Hunt
October 30th, 2025 02:02 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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It felt like I was working with a partner who wanted to help me not with a sales person that I couldn't trust. That goes a long with with me
Reply from Hannah Lacy
October 30th, 2025 01:23 PM
I enjoyed working with you. Thanks for the great feedback.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.