GoodLeap, Plano, TX
Plano, TX
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
What made my experience great? Nick, Nicholas Mason!! Great person, kind individual, courteous and very thoughtful. He made what would have otherwise been a grueling and tedious process less stressful. You have a good employee in Nick!! Treat...
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Reply from Nicholas Mason
May 12th, 2026 11:02 PM
Thanks, Robin! Always here in the future, too.
for
Jon Hunt
Kahmee and Ashley made my process very easy . I love them both .
Reply from Jon Hunt
May 19th, 2026 02:51 PM
I enjoyed working with you. Thanks for the great feedback.
for
Representative was informed , accesible and willing to explain process patiently.
Reply from Faith Cox
May 19th, 2026 08:55 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
for
I have spoken to and dealt with many loan specialists, but never one who cares more about the customer than Hannah. She put me at ease during our conversation and answered my questions. If I am to deal with any other loan specialist, best believe...
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Reply from Hannah Lacy
May 14th, 2026 07:25 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
The whole process was very easy, ever for an old lady like. Everything was easy to follow and the process was very nice.
Reply from Brian Fincanon
May 11th, 2026 06:49 PM
I'm glad to hear that you found the process easy to follow, Flora. It's important to me that every step is clear and accessible for everyone. If you need any further assistance, please feel free to let me know.
Customer service and personal service
Reply from Brian Wegener
May 11th, 2026 10:33 PM
Vickie, thank you for highlighting the customer and personal service aspects. I'm pleased that these elements stood out in your experience with me. If there's anything more you need or any questions you have, feel free to get in touch.
No question a went unanswered and the help with online stuff was very appreciated..
Kudos!!
Reply from Brian Fincanon
May 7th, 2026 07:35 PM
Alice, I'm glad to hear that I could assist you with your questions and online needs. Your feedback is greatly appreciated, and it's appreciated to know you found my support helpful. If there's anything else I can do for you, please feel free...
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Ashly was very bad about returning calls and keeping me informed about where we were in the prosses. We did the clossing last Thurs. and I havent heard from her since.
Reply from Travis Alexander
May 13th, 2026 03:21 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Even though there were some issues involving removing a lien on my house, Mr. Fincanon never gave up, even when I wanted to.
Reply from Brian Fincanon
May 7th, 2026 07:36 PM
I'm grateful for your feedback, Shirley. It's reassuring to hear that my persistence was helpful during the lien removal process. If there's anything else you need or further assistance required, please feel free to reach out.
Good customer service
Reply from Travis Alexander
May 13th, 2026 08:02 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.