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GoodLeap in Plano, TX

GoodLeap, Plano, TX

Plano, TX
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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
86%
4 Star
11%
3 Star
2%
2 Star
1%
1 Star
0%
Reviews from Web
  • J
    Jeremy M
    DAYTON, OR
    Posted on July 23rd, 2026 02:26 PM
    Michael Robinson was amazing and extremely helpfull. If it were not for him the AI service was irritating me and almost didn't complete the loan process because instead of helping me through the process issue I was having, it simply said I...
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    Reply from Michael Robinson
    July 30th, 2026 02:27 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • B
    Barbara W
    ALTADENA, CA
    Posted on July 23rd, 2026 01:21 PM
    Everything was done clean clear and concisely
    Reply from Michael Robinson
    July 30th, 2026 01:22 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • S
    Susan S
    INDIANAPOLIS, IN
    Posted on July 23rd, 2026 12:21 AM
    Travis kept me updated on what was going on. Very helpful.
    Reply from Travis Alexander
    July 30th, 2026 04:05 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • B
    Barbara Y
    CORONA, CA
    Posted on July 22nd, 2026 11:53 PM
    Brian is a great loan officer. He reached out to me 3 months ago, I didn't qualify for the HELOC then. He told me he would follow up with me 90 days later when I would qualify due to the length of occupancy and he followed through on it. His...
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    Reply from Brian Fincanon
    July 30th, 2026 04:27 PM
    It was great working with you. Thanks again for putting your trust in us.
  • A
    Alex B P
    Virginia Beach, VA
    Posted on July 21st, 2026 10:06 AM
    Both Michael and Erich provided me with very professional and prompt updates. We did run into issues on My part but we worked through them. You guys have no idea what this loan will do for my family and me. Thank you so much again and working...
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    Reply from Michael Robinson
    July 28th, 2026 08:26 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • C
    Christine A A
    Green Bay, WI
    Posted on July 20th, 2026 09:13 PM
    Both jen and Brian were very helpful. They took their time to exlpain the process and answer any and all questions. Brian alao helped me set up the goodleap portal.
    Reply from Brian Wegener
    July 20th, 2026 10:13 PM
    Christine, I appreciate your kind words. It's good to know that both Jen and I could assist you with the process and answer your questions. I'm also happy to hear that setting up the GoodLeap portal went smoothly. If there's anything else you...
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  • J
    John T F
    EASLEY, SC
    Posted on July 19th, 2026 06:21 PM
    Customer service. Andrew was very professional, very thorough and had alot of patience with us as we went through the process. First time obtaining a loan like this, but Andrew helped every step of the way. There was never any pressure, just...
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    Reply from Andrew Phipps
    July 27th, 2026 01:17 PM
    I enjoyed working with you. Thanks for the great feedback.
  • for
    Jon Hunt
    Encompass
    T
    Tyrus N L
    Waxahachie, TX
    Posted on July 19th, 2026 05:17 PM
    I started with a different agent, but he left. Jon came along with some different information that was a higher interest rate.
    Reply from Jon Hunt
    July 27th, 2026 04:24 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • S
    Sharon L
    DECATUR, IL
    Posted on July 19th, 2026 01:36 PM
    Brian made everything clear
    Reply from Brian Fincanon
    July 27th, 2026 01:59 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • for
    Aaron Gibson
    Encompass
    S
    Sandra Y H
    Huntsville, AL
    Posted on July 18th, 2026 04:24 PM
    Aaron and Hope being very throughly and explain everything to you Communication was the key! They both communicated and informed us the process and walked us through it.
    Reply from Aaron Gibson
    July 27th, 2026 01:27 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.