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GoodLeap in Plano, TX

GoodLeap, Plano, TX

Plano, TX
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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
86%
4 Star
11%
3 Star
2%
2 Star
1%
1 Star
0%
Reviews from Web
  • J
    Jesse P
    Posted on August 6th, 2026 05:35 PM
    Amazing customer support, walked us through every step, and even took the time to make sure all questions were answered.
    Reply from LaTara Barnes
    August 10th, 2026 08:20 PM
    It was great working with you. Thanks again for putting your trust in us. We look forward to helping you again!
  • R
    Rosanne B
    Springfield, MA
    Posted on August 4th, 2026 09:09 PM
    Friendly customer service. User friendly technology. Process of the loan went smoothly and quickly. Thank You for your Services!!
    Reply from Brian Wegener
    August 4th, 2026 10:25 PM
    Rosanne, I'm pleased to hear that you found the customer service and technology user-friendly. It's great to know that the loan process went smoothly and quickly for you. Thank you for your kind words!
  • T
    Thomas C
    DRUMMONDS, TN
    Posted on August 4th, 2026 01:46 PM
    The mortgage specialist did not properly inform me about what type of loan I was requesting. He assumed I understood what a HELOC loan was. I was not aware that by doing this type of loan your company would put a lean on my house. This is unsat...
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    Reply from Jake Basinger
    August 11th, 2026 01:46 PM
    I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
  • Encompass
    N
    Norma R
    Hartford, CT
    Posted on August 3rd, 2026 02:17 PM
    Great customer service
    Reply from Faith Cox
    August 10th, 2026 02:18 PM
    I enjoyed working with you. Thanks for the great feedback.
  • for
    Jon Hunt
    Encompass
    J
    Janice C H
    Niota, TN
    Posted on August 3rd, 2026 12:10 PM
    From the first time we talked on the phone Mr Jon Hunt was very nice and understanding and helped me through the process of securing the loan, which myself and daughters are very grateful. Thank you to Jon Hunt and Miranda Herrera especially...
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    Reply from Jon Hunt
    August 10th, 2026 02:56 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Jon Hunt
    Encompass
    E
    Earl A T
    Fort Collins, CO
    Posted on August 1st, 2026 06:50 PM
    Ease of communication during the application process
    Reply from Jon Hunt
    August 10th, 2026 08:40 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • for
    Austin Burnett
    Encompass
    D
    Donna L M
    DUNKIRK, IN
    Posted on July 31st, 2026 11:14 PM
    Very polite agents Austin was so understanding and very patient and easy to understand when it came to me using the computer sending info to him and his helpers .Thanks for everything Austin.
    Reply from Austin Burnett
    August 10th, 2026 01:18 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • J
    Jimmy C
    GAFFNEY, SC
    Posted on July 31st, 2026 07:37 PM
    Nick was good about getting back with us and was very pleasant to work with.
    Reply from Nicholas Mason
    July 31st, 2026 07:55 PM
    Jim, I'm so happy I was able to help you and Donna! If you need anything in the future or know anyone who could use my services please let me know!
  • D
    Dawa R
    WETHERSFIELD, CT
    Posted on July 31st, 2026 05:09 PM
    Andrew P was great. Process was above expectations.
    Reply from Andrew Phipps
    August 7th, 2026 05:10 PM
    I enjoyed working with you. Thanks for the great feedback.
  • L
    Loretta B
    Posted on July 31st, 2026 04:56 PM
    Ms. LaTara Barnes is the best . Very professional, knows her skills and job very well. She is very detailed, honest and patient. She answers any and all questions with clarity and makes sure you understand. We appreciate and thank you so very...
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    Reply from LaTara Barnes
    August 3rd, 2026 04:56 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.