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Golden Empire Mortgage, Inc. - Westlake Villa...
Westlake Village, CA

Golden Empire Mortgage, Inc. (GEM) is a privately held, full-scale mortgage banker throughout California, Arizona, Colorado, Florida, Idaho, Indiana, Nevada, Oregon Texas, and Washington. Family-owned, GEM Mortgage, offers various mortgage ... Show More
Contact Info
Point of Contact:
John Wade
Sr. Loan Consultant
jwade@gemcorp.com
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Reviews from Web
Thanks once again for a timeley and seemless refi.
Reply from John Wade
December 22nd, 2025 03:36 PM
I appreciate your feedback, Collin. I'm pleased to know the refinancing process was timely and seamless for you. If you need anything else in the future, don't hesitate to reach out.
I always got an update of the process. Any questions I had were answered quickly and communication was always available .
Reply from John Wade
December 19th, 2025 07:29 PM
It's reassuring to know that the ongoing communication and timely updates met your expectations during the refinancing process. I'm glad I could address your questions promptly. Should you need any further assistance or have additional questions,...
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John was very communicative and responsive throughout the process. He is knowledgeable and thorough. I also heard from people on his team about details of the transaction and they were all extremely helpful as well, including Alan Osowski and...
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Reply from John Wade
December 19th, 2025 05:06 AM
Julie, it's great to hear that you appreciated the communication and responsiveness throughout your refinancing journey. I'm glad my knowledge and thorough approach, alongside the team's efforts, made a positive impact. Alan and Ismail's assistance...
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I love John and his team. They are the best and they take great care of you. You are never alone.
Reply from John Wade
December 5th, 2025 02:51 PM
DeNina, thank you for expressing your appreciation. I'm glad to hear that you felt supported and well cared for during the process. If there's ever anything else you need, feel free to reach out. Your satisfaction is important to me.
John and his team worked with me to explain the process and took care of everything quickly with no issues. The made the refinance easy!
Reply from John Wade
December 5th, 2025 03:06 AM
Blake, I'm glad the refinance process went smoothly for you and that everything was handled efficiently. It’s great to know that the explanations were clear and helpful. If you have any further questions or require assistance in the future,...
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John and his team proactively provided everything I needed in a timely manner I didn't have to think or worry about anything because they had it all dialed in
Reply from John Wade
November 28th, 2025 01:16 AM
Dennis, I'm pleased that the service provided you with peace of mind during the process. Knowing that everything was handled proactively and efficiently is very important to me. Should you need assistance again in the future, feel free to get...
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John is very knowledgeable and accessible. Even answering our call while beginning his vacation. Highly recommend him.
Reply from John Wade
November 27th, 2025 02:43 PM
I appreciate your kind words, Melissa. It's important to me to be available and provide support whenever needed, even during my vacation. I'm glad you found my assistance helpful. If there's anything more I can do for you, please don't hesitate...
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We appreciated the timeliness and ease of the process. Highly recommend
Reply from John Wade
November 13th, 2025 03:57 PM
I'm glad to hear that the process was timely and smooth for you, Jodi. Your recommendation means a lot. If there's anything more I can assist you with in the future, please feel free to get in touch. Thank you for choosing Golden Empire Mortgage,...
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John and his team were very helpful, keeping me updated every step of the way throughout the process. They clearly explained all the details and options, and they always come through.
Reply from John Wade
November 13th, 2025 02:50 PM
Dominick, it's great to hear that you found the process clear and well-communicated. I'm glad I could keep you informed and provide detailed options. Please don't hesitate to reach out if you have any more questions or need further assistance...
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All of the team members were readily available at any time that I had a question or problem. If they could not immediately answer my questions, they would seek answers and respond to me as soon as they possiby could do so . Everyone always...
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Reply from John Wade
November 9th, 2025 10:03 PM
It's gratifying to hear about your experience, Robert. I'm pleased that the team was able to offer the support and attentiveness you needed throughout the process. Making sure your questions are answered and concerns addressed is always a priority...
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About
Golden Empire Mortgage, Inc. (GEM) is a privately held, full-scale mortgage banker throughout California, Arizona, Colorado, Florida, Idaho, Indiana, Nevada, Oregon Texas, and Washington. Family-owned, GEM Mortgage, offers various mortgage products focusing on quality, compliance, and unmatched customer service. Golden Empire Mortgage is based in Bakersfield, California. For more information, search for us online. Home Loans. Simplified. Since 1987.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)