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Guild Mortgage - Gladstone in Kansas City, MO

Guild Mortgage - Gladstone, Kansas City, MO

Kansas City, MO
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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closed
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8 AM to 5 PM
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8 AM to 5 PM
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5 Star
99%
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1%
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Reviews from Web
  • T
    Tim W
    Posted on April 9th, 2026 11:22 PM
    We had an exceptional experience! The communication was clear, they set expectations for every step of the way. And, you get a TEAM, which means responses to questions and emails are timely if not immediate. Lastly, I’ve never had a broker...
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    Reply from Guild Mortgage - Kimberly Downs
    April 14th, 2026 03:56 AM
    I'm happy to hear that you had such a great experience, Tim. Clear communication and setting expectations are priorities for me, and I'm glad that having a dedicated team made a positive impact. Attending the closing is something I believe...
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  • J
    Joshua W
    Platte City, MO
    Posted on April 7th, 2026 11:09 PM
    Great job. Worked hard and diligently to get our loan approve.
    Reply from Guild Mortgage - Jewel Callahan
    April 8th, 2026 01:17 AM
    It was great to work with you again. Thanks for your trust!
  • M
    Mark B
    Posted on April 1st, 2026 09:17 PM
    Kimberly closed a purchase transaction on my listing. She did great!!
    Reply from Owner
    April 14th, 2026 03:56 AM
    I'm grateful for your positive feedback, Mark. It's appreciated to know that the transaction went smoothly, and I appreciate the opportunity to work on your listing. If there's anything else I can assist you with, please feel free to reach...
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  • M
    Mark B
    Overland Park, KS
    Posted on April 1st, 2026 09:17 PM
    Thank you for making this happen on time. I appreciate the hard work!
    Reply from Guild Mortgage - Kimberly Downs
    April 1st, 2026 09:20 PM
    I'm grateful for your acknowledgment, Mark. It was my pleasure to assist you and ensure everything was completed on schedule. If there's anything more you need in the future, feel free to reach out.
  • J
    James F
    Overland Park, KS
    Posted on April 1st, 2026 05:22 PM
    Completely felt taken care of and appreciated the updates. Also, was happy to meet Kimberly at closing. That was a first and a nice surprise. Top notch customer service .
    Reply from Kimberly Downs
    April 1st, 2026 09:22 PM
    I'm pleased to know that you felt well taken care of, James, and that the updates were helpful to you. It was a pleasure meeting you at the closing, and I'm glad this added a nice touch to your experience. Providing top-notch customer service...
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  • T
    Tim W
    Overland Park, KS
    Posted on April 1st, 2026 01:46 PM
    I appreciate the openness to communicate and not just saying "we have you covered", actually demonstrating it. It was great to see Kimberly at our closing in case any questions arose. That has never happened to me before. It was a great way...
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    Reply from Guild Mortgage - Kimberly Downs
    April 1st, 2026 04:23 PM
    Thank you, Tim, for sharing your experience. I'm glad I could be there at your closing and that the communication met your expectations throughout the process. It's important to me to provide genuine support and make sure everything goes smoothly....
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  • C
    Chelby I
    Posted on March 30th, 2026 05:44 PM
    Kim and Macy were fantastic to work with. They are quick to respond and very knowledgeable. Highly recommend them for any of your home buying or refinancing needs!
    Reply from Guild Mortgage - Kimberly Downs
    April 1st, 2026 04:24 PM
    I'm glad to know you had a positive experience working with Macy and me, Chelby. It's great to hear that our responsiveness and knowledge were helpful during your process. If you ever have more questions or need assistance in the future, please...
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  • M
    Michael G
    Lawson, MO
    Posted on March 24th, 2026 01:11 PM
    Love Kim great loan officer
    Reply from Guild Mortgage - Kimberly Downs
    March 30th, 2026 12:08 PM
    Thank you, Michael, for sharing your thoughts. I’m glad that you had a positive experience. If there's anything more you need or any questions you have, feel free to get in touch! It’s always such a joy to help past clients !
  • R
    Robert A
    Springfield, MO
    Posted on March 10th, 2026 01:19 PM
    Easy to talk with regarding the loan, provided options
    Reply from Kimberly Downs
    March 20th, 2026 01:20 PM
    I'm glad to hear that our conversation about the loan was helpful, Robert. It's important to me to provide options and ensure the process is clear and straightforward. If you have any more questions or need further assistance, don't hesitate...
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  • A
    Aaron B
    Posted on March 5th, 2026 01:22 AM
    Guild Mortgage - Kimberly Downs has received a review with 5 star rating from Aaron B
    Reply from Owner
    March 30th, 2026 12:07 PM
    Thank you for taking the time to give a 5-star rating, Aaron. If you have any questions or need assistance in the future, don’t hesitate to reach out.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Financial Services

    Year Started

    2024

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2668085
    Disclaimer
    We are licensed to do business in the states of Missouri and Kansas.