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Guild Mortgage - Gladstone, Kansas City, MO

Kansas City, MO

4.96

(325)

Mortgage

Mortgage Loan Officer

Contact Info

(913) 709-0154

Kansas City, MO

https://branches.guildmortgage.com/mo/kansas-city/kansas-city-598.html

Location & Business Hours

Business Hours

Tues

8 AM to 5 PM

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

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4.96

(325)

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The whole loan process was smooth and efficient. They communicated the all the way through and worked with my schedule to get them what they needed for supporting documentation without holding up the loan process. Everyone on the team was nice...

Reply from Kimberly Downs

September 25th, 2025 08:41 PM

Heather, I'm pleased to hear that your loan process went smoothly and efficiently. It's great to know that the communication met your expectations and that my team and I could accommodate your schedule effectively. Your intention to return...

Kim and Jennifer were the best loan people I've ever worked with. I never knew that a loan office could be so helpful - my first home, purchased before this one, was an entirely different experience. Any time there was an issue or a hiccup,...

Reply from Owner

December 1st, 2025 04:31 PM

Andrea thank you so much for trusting us to take great care of you! We understand this is a big purchase and we want you to always know we are here to get you through each step . I hope you are enjoying that new home.

Reply from Guild Mortgage - Kimberly Downs

September 16th, 2025 01:39 AM

Andrea your words are so kind and very humbling! We are so blessed to serve the people like you in our community. We will definitely take care of your family and friends so they can have the same experience and enjoy purchasing a home.

Kim and her team were responsive and extremely helpful throughout the entire process

Reply from Guild Mortgage - Kimberly Downs

September 15th, 2025 11:34 AM

I appreciate you taking the time to share your experience, Matthew. It's great to know that you found the support from my team and me responsive and helpful throughout your process. Your feedback is valued, and if there's anything more I can...

As a real estate agent, Kimberly Downs is always great to work with. She is never too busy to answer her phone and give me and my clients updates. I 100% recommend using Kimberly if you want someone that will do everything in their power to...

Reply from Guild Mortgage - Kimberly Downs

September 10th, 2025 01:26 PM

I truly appreciate your recommendation, Mike. It's important to me to be readily available and provide timely updates to you and your clients. Collaborating with real estate professionals like you is always a rewarding experience, as finding...

Regular calls from Jewel to update me on the status of the loan. My only concern was that I didn't receive a settlement statement prior to closing. Having worked with Jewel for several years I know that isn't how she operates so I anticipate...

Reply from Guild Mortgage - Jewel Callahan

September 7th, 2025 03:12 PM

Thank you for your feedback and for sharing your experience, Cynthia. I'm glad to hear the regular updates were helpful to you. I appreciate your understanding regarding the settlement statement, and I assure you that providing timely and accurate...

Communication

Reply from Guild Mortgage - Jewel Callahan

September 6th, 2025 01:09 PM

I appreciate your positive feedback on the communication, Paige. Clear and effective communication is something I always strive for to ensure a smooth experience. If you have any further questions or future needs, please don't hesitate to reach...

Kimberly Downs is the best. She sees people for who they are, even with working virtually. Her heart is in the right place, and that matters when you have your work affecting people’s finances. We would trust her over and over again with anything...

Reply from Owner

December 1st, 2025 04:32 PM

Shelby thank you so much for trusting us this year to take great care of you and your families big home purchase. I know this is so important and we always want you to feel like friends and family. Have a wonderful first year in your new home....

Kimberly was very personable with our situation. Aside from the fact that we were told she had a 100% close rate over her ~20 years of MLO experience (that was enough to keep us interested 😉), she got to know our situation for what it was...

Reply from Guild Mortgage - Kimberly Downs

August 21st, 2025 05:20 PM

Thank you so much, Shelby, for sharing your experience. I'm genuinely touched by your words and grateful for the opportunity to work with you. Understanding your unique situation and providing the support you needed was very important to me....

Jewel and her team were amazing . they really understood how demanding my job is and went the extra mile to make sure I received all communications to keep my loan on track . They were very patient and made sure nothing came up last minute,...

Reply from Guild Mortgage - Jewel Callahan

August 20th, 2025 05:55 PM

I'm grateful to hear that you felt supported by my team and me throughout your loan process, Michelle. Understanding and accommodating your demanding schedule was important to us, and I'm glad we could provide clear and timely communication....

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Financial Services

Year Started

2024

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2668085

Disclaimer

We are licensed to do business in the states of Missouri and Kansas.