General Mortgage Capital, Plano, TX
Plano, TX
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
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Professional, good communication
Reply from Felicia Lau
November 20th, 2025 05:29 PM
I appreciate your feedback, Cynthia. It's important to us that you felt supported. Thank you for sharing your experience.
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This is my third loan, and third time having Felicia as my loan officer. She always makes sure yo communicates what she needs from me, and always keeps me updated. She also has worked around my working abroad status three times now and has...
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Reply from Felicia Lau
November 20th, 2025 05:39 PM
It's great to know that my communication and updates have been helpful. Thank you for choosing me again, it's always a pleasure to work with you.
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Attention to detail and good response time.
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Felicia Lau has received a review with 5 star rating from Kyle T
Reply from Owner
March 14th, 2026 05:41 PM
I appreciate your positive rating. Thank you for taking the time to rate my service at General Mortgage Capital.
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Communication was swift and effecient
Reply from Felicia Lau
November 20th, 2025 05:41 PM
I appreciate you highlighting the communication aspect, Kyle. It's satisfying to know that the process felt clear and efficient for you. Thank you for your feedback!
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Great service, very patient, professional and dedicated!
Reply from Felicia Lau
November 20th, 2025 05:42 PM
Your feedback is much appreciated. I'm glad to know you found the service patient, professional, and dedicated. I look forward to assisting you again in the future.
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Felicia Lau has received a review with 5 star rating from Anson
Reply from Owner
March 14th, 2026 05:41 PM
I appreciate the 5-star rating. Thank you for your support!
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This is the 4th times working with her and will keep running in the future
Reply from Felicia Lau
November 20th, 2025 05:47 PM
I'm committed to continuing to provide whatever support you need in the future. Thank you for your ongoing trust and confidence in my services.
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Felicia is an awesome senior loan officer! She is extremely knowledgeable in her field and provided great service to me. She work tirelessly to get my closing done in time. She answered all my questions promptly and took time to address all...
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Reply from Owner
November 20th, 2025 05:49 PM
I appreciate your kind words, Cheryl. It was rewarding to work with you and ensure your closing was completed on time. Thank you for the high recommendation, it truly means a lot.
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Felicia was very efficient with my loan process even working after office hours . she would answer my questions very promptly and takes time to address all my concerns . she work tirelessly to get my closing done in time and she was always...
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Reply from Felicia Lau
November 20th, 2025 05:52 PM
It's great to know that you found the loan process efficient and that my efforts to address your questions and concerns were helpful. Working with you was a pleasure, and thank you for your recommendation to friends and family.
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About
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan.
We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)