General Mortgage Capital, Plano, TX
Plano, TX
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
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Qian Wang
every thing
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Felicia is great on every aspect. She is very friendly, quick to respond, accountable, good at communication, full of expertise to solve issues, etc. Even my realtor tells me that she likes Felicia's personality and work attitude very much...
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Reply from Felicia Lau
February 29th, 2024 03:13 PM
Thank you so much for your kind words. I'm so pleased to hear that you had a positive experience with your home purchase through General Mortgage Capital. I always strive to provide the highest level of customer service and I'm glad to hear...
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her communication skills and her and her staffs willingness to help on a very short time line
Reply from Felicia Lau
February 29th, 2024 03:19 PM
Thank you so much for your kind words and 5-star rating, Linda. We always strive to provide top-notch service within the shortest possible timeline. Your positive feedback validates our efforts and we look forward to serving you again.
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Thank you help whole processing
Reply from Felicia Lau
October 11th, 2023 09:22 PM
I'm so pleased that you had a positive experience with the entire process at GMCC. Your feedback is greatly appreciated and your satisfaction is our top priority. Looking forward to assisting you in the future should you need our services again....
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I wanted to express my sincere appreciation for the excellent lending service I received from you. The entire process was smooth, your team was responsive, and the terms were fair. Thank you for a great experience!
Reply from Felicia Lau
October 11th, 2023 09:29 PM
I'm absolutely delighted to hear that you had such a positive experience with our lending service, Nancy! Thank you for the excellent rating - it's truly appreciated. It was a pleasure working with you and I'm here should you need any more...
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Title: Exceptional Loan Officer Felicia Who Made My Dream PossibleI had the pleasure of working with an outstanding loan officer, Felicia, who truly went above and beyond to help me achieve my dream of owning an investment property. From the...
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Reply from Felicia Lau
August 29th, 2023 05:19 PM
Youki, I'm truly touched by your kind words and the time you took to share your experience. Ensuring you felt comfortable and understood throughout the entire process was my top priority, and I'm thrilled that you are now a proud owner of an...
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Communication
Reply from Felicia Lau
August 24th, 2023 03:39 PM
Thank you so much for your positive review of my communication skills! I'm so glad that my work with you at General Mortgage Capital was able to provide such a positive experience.
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As a first-time homebuyer, I was incredibly nervous about the amount of work preparation that comes with purchasing a house. However, Felicia was a pleasure to work with. She answered all of my questions in a timely manner and kept me notified...
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Reply from Felicia Lau
July 29th, 2023 02:12 PM
Thanks Vivian for your kind words and great review, I am so happy for you and your family for your first home! : )
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Felicia Lau has received a review with 5 star rating from Yangjuan Z
Reply from Owner
January 8th, 2025 05:41 PM
Thank you for your 5-star review! Do not hesitate to reach out if you have any questions or concerns. Congratulations on your beautiful home!
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The best part of our experience was the availability of the Loan Officer. She was able to answer our calls at all hours of the day is it
Reply from Felicia Lau
August 24th, 2023 03:39 PM
Thank you for your kind words! I'm so pleased to hear that you had a great experience. I'm always here to answer any questions you may have and am happy to help out in any way I can. Thank you for taking the time to leave a rating of 5 stars!...
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About
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan.
We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)