Envoy Mortgage - Franklin Branch's Cover Image

Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,998)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

View All days

Search Reviews

Write a Review

4.94

(1,998)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Virna and team were phenomenal! Having worked with Virna in the past we knew the process would be smooth and painless. She provides constant communication and answered all questions right away. Thank you Virna, you rock!!

Reply from Virna Brown

May 8th, 2025 12:23 PM

I'm thrilled to hear that your experience with us was smooth and seamless. It was a pleasure working with you again, and I'm glad I could provide the communication and support you needed. Thank you for your kind words!

Virna is a wonderful sales manager who is compassionate and has always thoroughly communicated with us. She has helped us through our home ownership process and we are so grateful!

Reply from Virna Brown

April 24th, 2025 07:38 PM

I'm thrilled to hear about your positive experience with your home ownership process. It was a pleasure assisting you, and I truly appreciate your kind words and gratitude.

Virna is a true expert in the profession. She is always the very FIRST person I think of whenever I have questions about financing or refinancing a property. Her decades of experience is unmatched in today's world and she always has her finger...

Reply from Virna Brown

July 10th, 2025 01:06 PM

Thank you, Mike, for such a wonderful review. It’s truly rewarding to hear you value my expertise and rely on me for your financing and refinancing needs. Staying current with the market dynamics is something I prioritize, so I'm glad it resonates...

Reply from Virna Brown - Envoy Mortgage

April 9th, 2025 07:42 PM

I cannot say enough of how honored and grateful I am to you for your continued support and faith in myself and my team to service your mortgage needs. It's such a wonderful experience to have been able to help you when every you have needed...

Virna and her team were incredibly quick, knowledgeable and made the process easy

Reply from Virna Brown

April 9th, 2025 07:42 PM

I'm thrilled to hear that you found the process quick and easy. It was a pleasure working with you, and I appreciate your kind words about our team's knowledge and efficiency. Thank you for choosing me to help you with this transaction.

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Marianne J

Reply from Owner

July 10th, 2025 01:07 PM

Thank you so much, Marianne. I'm delighted that you had a positive experience, and I truly appreciate your vote of confidence. It's important to me that you felt supported and informed throughout the process. Your satisfaction is my priority,...

Patience, knowledge, understanding great customer service

Reply from Virna Brown - Envoy Mortgage

April 4th, 2025 09:18 PM

I so appreciate you leaving this wonderful review. Great customer service is something I strive for, and I'm glad it made a positive impact. Thank you again for your kind words.

Virna was extremely helpful and answered any questions we had, very promplty. We are first time homeowners and this was our first time re-financing so it was intimidating. We are thankful to have Virna and her team walk us through!

Reply from Virna Brown - Envoy Mortgage

April 1st, 2025 03:27 AM

I'm thrilled to hear that I could assist you effectively during your refinancing process. It was a pleasure to help you both once again and ensure you felt comfortable. Thank you for your kind words and trust in me and my team to once again...

Virna was super helpful, quick to respond, and knowledgable about the process.

Reply from Virna Brown

April 1st, 2025 03:28 AM

I'm delighted to hear that you found the process smooth and efficient. It was a pleasure assisting you, and I appreciate your kind words about my responsiveness and knowledge.

161–170 of 1998

About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS