Envoy Mortgage - Franklin Branch's Cover Image

Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,998)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(1,998)

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5 Star

98%

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Virna was very concise and eager to help navigate the entire process. She was willing to listen to our needs and work at meeting our needs as best as possible.

Reply from Virna Brown - Envoy Mortgage

July 3rd, 2025 06:19 PM

I'm delighted to hear that I could assist you effectively throughout the process. It was a pleasure working with you and ensuring your needs were met. Thank you for your kind words.

Virna and her entire team are outstanding at what they do! They are knowledgeable, kind, and extremely patient. Always made me feel like I was the only client they were helping! Forever grateful to Virna for all that she did!!

Reply from Virna Brown

July 2nd, 2025 02:29 PM

I'm thrilled to hear about your positive experience with our team at Envoy Mortgage Ltd. It was a pleasure assisting you, and I'm grateful for your kind words. Thank you for your trust and for acknowledging our efforts.

Communication was excellent. Responses received in a timely manner. Paperwork was done quickly. There were no delays and we were able to close early.

Reply from Virna Brown

June 25th, 2025 02:19 PM

I'm thrilled to hear that the communication, timely responses, and efficient paperwork process met your expectations. It was a pleasure assisting you, and I'm glad we could close early. Thank you for your positive feedback.

Virna was organized, responsive, helpful, insightful, and (most importantly) empathetic — everything we needed and more during our home-buying process!

Reply from Virna Brown

June 25th, 2025 01:35 PM

I'm thrilled to hear that your home-buying process went smoothly. It was a pleasure assisting you, and I'm glad to have met your needs with organization, responsiveness, and empathy. Thank you for your kind words and for choosing Envoy Mortgage...

Virna is the best! From start to finish Virna made sure everything was moving smoothly and completed in a timely manner. She takes her time to explain anything and everything you ask to make sure you understand the process. If you want a highly...

Reply from Virna Brown

June 25th, 2025 02:33 AM

I'm thrilled to hear that you had such a positive experience with your mortgage process, Kimberly. It was a pleasure assisting you, and I'm glad I could provide clarity and support throughout. Thank you for your kind words and recommendation....

Virna was very involved in the process, communicating with my real estate agent and finding me the best rate.

Reply from Virna Brown

June 22nd, 2025 01:12 PM

I'm glad to hear that you were satisfied with the level of involvement and communication throughout the process. It was a pleasure assisting you in securing the best rate. Thank you for your feedback, and please feel free to reach out if you...

Reply from Owner

July 9th, 2025 06:31 PM

Thank you so much, Kim, for your kind words. It's wonderful to know that you felt supported throughout the process and that my approach worked well for you. I always strive to ensure clarity and trust along the way, so your feedback means a...

Reply from Virna Brown - Envoy Mortgage

July 10th, 2025 01:00 PM

Thank you so much, Kim, for your thoughtful review. It's wonderful to know that you felt supported throughout the process. I aim to ensure everything moves seamlessly and to provide clarity by addressing any questions along the way. Your kind...

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Engey A

Reply from Owner

July 10th, 2025 01:01 PM

Thank you, Engey, for your kind review. I'm pleased to hear that you had a positive experience. It's always my goal to ensure that the process is as smooth and clear as possible for my clients. If there's anything more I can do for you or any...

We had a fantastic experience working with Virna! She was incredibly helpful, responsive, and patient throughout the entire process. She explained everything clearly, answered all our questions right away, and never left us feeling lost or...

Reply from Owner

July 10th, 2025 01:03 PM

Thank you, Engey, for your kind words. I'm so glad to hear about your positive experience. I strive to provide clarity and support throughout the process, so it's wonderful to know that you felt guided and encouraged. Your feedback on the personal...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS