

FirstBank Mortgage - Franklin - 722 Columbia ..., TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Julia Wilson has received a review with 5 star rating from Michael M
Reply from Owner
June 24th, 2026 12:00 AM
Thank you for leaving a positive review Michael!
I had a five-star experience working with Orly Cohen at FirstBank! From start to finish, she provided exceptional support and clear, consistent communication.What I appreciated most was how smooth she made the entire process feel. Buying a...
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Reply from Owner
April 13th, 2026 01:22 PM
Thanks so much, Nina! It was extra special working with you and I loved meeting your kids at closing <3 I hope all of you love your new home!!
Great communication and clarity. Very smooth loan process.
Reply from Orly Cohen
April 13th, 2026 01:23 PM
Thanks so much! Always what I want to hear!
Communication with underwriters could be improved. We shouldn't be verifying simple information like addresses right at the end of the process.
Reply from Orly Cohen
April 13th, 2026 01:25 PM
Thanks, Alec - noted and passed on. I hope you love your home!
Always on point to answer questions, no matter the time of day, and kept me informed throughout the process.
Reply from Julia Wilson
April 9th, 2026 03:30 AM
Thank you so much, sir! It was such a pleasure working with you!!
Great service - second time always a pleasure
Reply from Julia Wilson
April 8th, 2026 03:05 PM
We appreciate you, Federico! We hope to keep earning your business for years to come! :)
Julia Wilson has received a review with 5 star rating from Federico M
Responsive and great communication. Thank you for all your help.
Reply from Orly Cohen
April 7th, 2026 02:49 PM
Thanks, Justin. So happy we made it happen!
Orly is wonderful and made the loan process seamless
Reply from Orly Cohen
April 7th, 2026 02:49 PM
Thanks, Jessica! Enjoy your new place!
Very responsive. Thanks Orly!
Reply from Orly Cohen
April 5th, 2026 10:08 PM
Thanks, Dana! It was a pleasure to work with you as well.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433