Dart Bank Lansing & Loan Center, MI
Lansing, MI
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about ... Show More
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Kept us well informed with videos text calls and emails. Smooth process overall.
Reply from Michael Unkovich
February 11th, 2026 09:45 PM
It's great to hear that you felt well-informed throughout the process, Benjamin. Keeping communication clear and consistent is important to me, so I'm glad you found the combination of videos, texts, calls, and emails effective. If any questions...
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Ben was a great communicator and updated me and our client regularly. He tried to get ahead of any issues that might arise with this transaction. It was definitely a challenging one for both of us. I would like to hear more about the products...
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I had absolutely no issues with the home buying process. Everyone was very knowledgable and helpful every step on the way.
Reply from Amy Sheppard
February 5th, 2026 06:19 PM
Thank you so much for trusting us, Shawn! It was a pleasure helping you buy your first home! :)
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Sam and Aimee were great and helped us every step of the way! we didn't have to constantly reach out to them, they were always on top of things!
Reply from Samuel Fata
February 9th, 2026 10:55 AM
Emily, I'm pleased to hear that you found the support from Aimee and me helpful throughout the process. It's always my goal to stay proactive and attentive, so I'm glad we could meet your needs without you having to reach out constantly. Should...
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Everything went smoothly and I was very happy.
Reply from Michael Bleicher
February 3rd, 2026 01:54 PM
Thank you for the review & your continued business!!! Let me know if you have any questions or need anything down the line. Thanks again!
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Amy is the best! She has helped us with 3 different home purchases and a refinance. she makes the whole process easy.
Reply from Amy Sheppard
February 2nd, 2026 04:58 PM
Thank you so much for trusting me! Stay warm! :)
It was a great experience
Reply from Michael Unkovich
February 9th, 2026 08:36 PM
I'm glad to hear you had a great experience, Craig. If there's anything else I can assist you with or any questions you might have in the future, please don't hesitate to get in touch.
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Only part that I had any problem with, was in finding out that money transfer to the credit card obligations close them out was not electronic but the cashier's check that was much more difficult for me to arrange the payment. Did not find...
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Reply from Aron Clark
February 9th, 2026 03:29 PM
I appreciate your feedback, Scott. I'm sorry to hear that the payment process was more complex than expected and that it wasn't made clear earlier in the process. I'm always aiming to improve communication, so thank you for bringing this to...
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Every question we had along the way was answered to us clearly, politely, and in a way we could understand. We were very happy with the communication and conveinance we received while working with Dart for our new mortgage.
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Reply from Samuel Fata
February 6th, 2026 10:55 PM
It's great to hear that you found the communication and convenience during your mortgage process with Dart Bank to be satisfactory, Alexander. Making sure all questions are answered clearly and politely is a key aspect of my service, and I'm...
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Mike was very knowledgeable & helpful during the entire loan process. If he wasn't able to answer our phone calls when we called he promptly returned calls, usually within the hour. He worked extra hard to get things done so we could close...
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Reply from Michael Unkovich
February 6th, 2026 08:54 PM
I appreciate your kind words, Christine. I'm pleased to know that I could assist you effectively during the loan process and that my efforts to keep communication prompt were helpful. Getting to an earlier closing date often requires teamwork,...
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About
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about what matters most. At Dart Bank, we’re not just in the banking business; we are in the people business. Getting to know our customers is truly a privilege and serving them is an honor.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1925
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Lender | NMLS# 406384