Dart Bank Lansing & Loan Center, MI
Lansing, MI
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about ... Show More
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Amy Sheppard has received a review with 5 star rating from Art H
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Amy Sheppard has received a review with 5 star rating from Sarah H
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Amy Sheppard has received a review with 5 star rating from Amy M
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I’m not sure why I got the survey. I, and my client just by were not your client. And as the listing agent, we didn’t get any updates along the way, and never had a clue what was going on.
Always fantastic customer service with Dart Bank. They go above and beyond to make sure that my buyers are taken care of through the mortgage process. From a personal banking standpoint, I could not be happier with their service to provide...
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Reply from Madison Maloney
May 9th, 2024 04:58 PM
Amy, I'm thrilled to hear that you've had such a positive experience at Dart Bank! It's always our goal to provide high-quality customer service and support, so your feedback means a lot. Thank you for your time in leaving this wonderful review,...
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Janice was great to work with! She communicated with prompt responses to my questions and my buyers questions. She helped guide them through the process and got us to the closing table within 30 days of the accepted offer!
Reply from Janice Floria
September 18th, 2023 09:19 PM
Thank you, Amy. It was my pleasure and so happy for Bailey and her family. Hope to work with you on the next one.
Great to work with. Very knowledgeable. At times difficult to get a hold of but always got back to us.
Reply from Joe Sambaer
September 23rd, 2023 09:41 AM
I deeply appreciate your feedback, Austin. It's fantastic to hear you had a positive experience working with me and that you found me to be knowledgeable. I apologize for any inconvenience caused due to communication delays - I strive to always...
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She provided expert advice and was quick to respond to questions. Ethan was also very prompt and friendly
Reply from Judy Mason
September 22nd, 2023 09:21 PM
Thank you so much for your kind words, Timothy. I'm thrilled to hear that you had a positive experience interacting with me and my colleague Ethan. Your feedback is greatly appreciated, and it motivates us at Dart Bank to continue delivering...
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Judy was great! Did a fantastic job!
Reply from Judy Mason
September 22nd, 2023 02:56 PM
Thank you so much for the kind words, Juan! It warms my heart to know that you had a 5-star experience here at Dart Bank. It was my pleasure to assist you, and I am beyond pleased that you're satisfied with my service. Your compliment truly...
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From start to finish Amy provided us with all the information to every question we had. She made sure we were aware of all the boxes that needed to be checked in order for our loan to process smoothly. Amy helped us to feel confident as we...
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Reply from Amy Sheppard
September 18th, 2023 01:22 PM
Thank you so much for the kind review. I am incredibly proud of you for sticking it out and having the most impressive patience I've ever seen! You two are rockstars. I can't wait to see where this next chapter takes you! :)
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About
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about what matters most. At Dart Bank, we’re not just in the banking business; we are in the people business. Getting to know our customers is truly a privilege and serving them is an honor.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1925
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Lender | NMLS# 406384