FirstBank Mortgage - Franklin - 510 Columbia ..., TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
At no fault of Martin, there was a disconnect between what he was requesting and what the automated system was requesting. The result I was not, at First, what to do: give what Martin asked or the automated system.
Reply from Martin Bennett TheBeardedBanker
February 9th, 2024 07:00 PM
Thank you, Rick, for taking the time to leave a review. We're sorry to hear there was some confusion during your process. Ensuring clear and effective communication is our priority. We apologize for the misunderstanding and are working on improving...
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Unsurpassed customer service. Seemless, successful process, Martin listened to my needs, provided outstanding advice, and was always available to answer any questions / concerns I had.
Reply from Martin Bennett TheBeardedBanker
January 29th, 2024 02:00 PM
I am thrilled to hear about your positive experience with me, James. It's always my aim to listen carefully to my clients' needs and assist them as best as I can. Your review validates my constant effort to provide unsurpassed customer service....
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Our 4th mortgage with Martin. Enough said.
Reply from Martin Bennett TheBeardedBanker
January 26th, 2024 10:58 PM
We're incredibly grateful for your continued support, Richard! Knowing that you've chosen Martin Bennett for your four mortgages is a testament to our dedication to customer satisfaction. We take pride in our partnership with FirstBank Mortgage...
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It was great because of Martin. He is so detailed in explaining the entire loan process and the associated documents that come with obtaining a loan. He always makes himself available to my clients or myself for questions whether it is during...
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Reply from Martin Bennett TheBeardedBanker
January 15th, 2024 04:14 PM
Thank you so much, Lori, for your glowing review and the perfect star rating. I am delighted to hear about your positive experience. I take great pride in my work and always strives to go above and beyond for our clients. I'm thrilled that...
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Martin is truly one of the best guys that I know - He was patient and kind while we navigated through my loan process! Thank you Martin!!
Reply from Martin Bennett TheBeardedBanker
January 8th, 2024 10:14 PM
We are thrilled to hear your positive feedback, Camryn! It's heartening to know that you found the loan process with Martin Bennett smooth and helpful. Our team's mission is to provide patience, kindness, and expertise to our customers and...
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Martin is truly the best! He is patient and explains everything perfectly for buyers to understand the loan process.
Reply from Owner
November 6th, 2024 12:00 AM
We are thrilled to have been able to help, Camryn! Thank you for sharing your positive experience with us.
Martin is the best! He closed the transaction early for us and made the entire experience smooth and easy!
Reply from Martin Bennett TheBeardedBanker
December 20th, 2023 02:43 PM
We're thrilled to hear your positive feedback, Becky. It's always our top priority to ensure the mortgage process is smooth and easy for our clients. Closing the transaction early is just one of the ways we strive to exceed expectations. Thank...
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Martin, was easy to deal with, very informative and professional. I can see why he was recommended to me as he is very knowledgeable and friendly.
Reply from Martin Bennett TheBeardedBanker
December 19th, 2023 03:40 PM
Thank you so much for your kind words, Peter. We're pleased to hear that you had a positive experience with Martin Bennett. We strive to provide our clients with the best possible service and guidance. Your recommendation means a lot to us....
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Remaining patient and helpful during the long period of finding a home then fully explaining the process from the loan application to closing.
Reply from Martin Bennett TheBeardedBanker
December 19th, 2023 03:39 PM
We appreciate your wonderful review, Melissa! We're thrilled to hear that our patience and guidance throughout the home buying process met your expectations. I and FirstBank Mortgage, always strive to make the loan application process as clear...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433