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FirstBank Mortgage - Atlanta, GA, Brookhaven
Brookhaven, GA
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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Joy provided exceptional customer service and support. She made the loan experience (which can be very daunting) easy and was there to answer questions every step of the way!
Reply from Joy Malever
November 25th, 2025 11:54 PM
What a great house you found. It was a pleasure working with you again and your quick response to items needed was an asset to the loan closing.
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Very responsive and easy to communicate.
Reply from Joy Malever
November 25th, 2025 11:56 PM
Thank you for all your assistance and attention to detail with the loan file. It is an exciting time for the buyer's first home purchase.
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Joy was there to help us every step of the way.
Reply from Joy Malever
November 25th, 2025 11:59 PM
Thank you for letting me help you with your new home purchase. If you have questions in the future, I am here to help still. Enjoy your home!
for
responsive agent, and the protection when rate drops before closing
Reply from Joy Malever
November 6th, 2025 05:16 PM
Thank you for completing the survey. Congrats on the purchase of your new home. I appreciate you selecting me to handle your mortgage and it was a pleasure working with you.
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Joy was absolutely exceptional throughout the entire process. She was incredibly knowledgeable, professional, and responsive every step of the way. Her attention to detail, clear communication, and dedication made the process smooth and stress-free....
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Reply from Joy Malever
October 31st, 2025 02:30 PM
Jason, thank you for taking the time to let us know how the process went. It was great working with you and the smooth process includes your attention to providing information so quickly as well. I hope you enjoy your beautiful new home and...
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joy was a such a great help during this stressful process she made everything easy and was always available when we had questions
Reply from Joy Malever
October 27th, 2025 03:11 PM
It was great working with you and navigating with you through your purchase process. Enjoy the home and please let me know if you have any questions going forward.
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First-Joy was a wonderful pleasure to work with! She helped me thru the process step by step and communicated with me constantly She is a great credit to your organization!!!
Reply from Joy Malever
October 22nd, 2025 05:41 PM
Thank you for your comments. It was a pleasure working with you. Your quick response to items needed moved the process into a super-fast turnaround and closing.
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Joy was great and made sure every step in the process was handled efficiently! Highly recommend Joy.
Reply from Joy Malever
October 22nd, 2025 05:43 PM
Thank you for selecting me to handle your new home purchase. I enjoyed working with you both and meeting you at closing. Enjoy your new home!
for
Very responsive and ready to help
Reply from Joy Malever
October 22nd, 2025 05:45 PM
Thank you for selecting me to handle the mortgage process for your purchase. Your attention to detail with the supporting documents and overall process was a big part of the closing. Enjoy the new home!
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We worked with Joy on our previous home purchase and were very impressed by her responsiveness, expertise, and overall professionalism. Naturally, we chose to work with her again for our next home. Joy is an absolute pleasure to work with—hardworking,...
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Reply from Joy Malever
October 9th, 2025 06:46 PM
Thank you, Han for your feedback. Your response to gathering items for the process was essential to closing. I am excited for you to move to your new home, and I enjoyed working with you again.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433