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FirstBank Mortgage - Atlanta, GA, Brookhaven
Brookhaven, GA
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
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Reviews from Web
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Great experience
Reply from Joy Malever
September 16th, 2025 08:19 PM
thank you!
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Joy was a pleasure to work with and was super responsive. She updated me on where we were and next steps. She coordinated with Lisa (underwriting), Allen (Realtor), Miller associates (closing attorney) and me seamlessly and made the entire...
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you so much for completing the review! I hope you enjoy the new home and if you have any questions in the future, just let me know.
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Joy took time to understand the reason I was looking to purchase a new home, and was patient in discussing various options and their pros and cons. Real estate transactions are complex and add to it the personal situation and its a tough situation....
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you for completing the review! I hope you enjoy the new home and if you have any questions in the future, just let me know.
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Joy’s responsiveness and knowledge were a huge help during the stressful process of home-buying!
Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you! I hope you enjoy your new home and if you have any questions just let me know.
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-Joy was extremely communicative and always available to answer questions. She was extremely knowledgeable and got me a great on our home loan. We are very happy with our experience with First Bank because of Joy! The on-line portal is very...
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you, Eric for completing the survey and the positive feedback. Joy
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Joy was wonderful to work with. She was professional, informed, and always prompt. She definitely made this whole process easier for us.
Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you, Bowie for completing the survey and the positive feedback.
Enjoy your new home. Joy
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Joy was an absolute dream to work with. My fiance and I could not have asked for a more amazing mortgage banker to work with to purchase our first home together. She is so knowledgeable, responsive, understanding, and always went the extra...
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you so much for the feedback. Enjoy your new home!
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Joy is an effective communicator and listens well. She is aware of the encumbrances placed upon buyers, seller and their families and makes adjustments for those as not to overburden them (where she is able.) I have worked with Joy 20 years...
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you Claire! I really appreciate your comments and always enjoy working with you.
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Joy is so responsive, organized, quick acting and quick thinking- she made the transaction truly seamless!
Reply from Joy Malever
September 16th, 2025 08:19 PM
thank you for the survey feedback. Enjoy your new home and if you have any questions in future, just let me know. Joy
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Besides the great customer service /responsiveness, I also appreciate that Joy went above and beyond and suggested an alternative insurance provider that saved me $2,700 / year.
Reply from Joy Malever
September 16th, 2025 08:19 PM
thank you for the very kind words in the review. I hope you enjoy your new home and please let me know if you have questions in the future. Thank you Joy
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433