F
First Horizon Bank - Raleigh, NC
Raleigh, NC
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
East to contact Jordon if we had questions.
Often there were too many people involved making the process confusing. Jordan was always clear and helpful.
Confusing as to who did what and who to ask questions
On the day of closing, the cash to close amount was changed without prior notification. When we tried to reach someone from the bank at the time, nobody responded. After hours and numerous calls, the issue was finally resolved.
We're done
for
April Dorsey
April was with usevery step of the way, answering all of our questions and smoothing the process when it needed to be. We couldn't ask for a nicer loan officer!
Reply from April Dorsey
July 18th, 2025 01:24 PM
Thank you so much for the 5-star review. I'm glad to hear that I was able to support you throughout the process and address all your questions. It was truly a pleasure being your loan officer and helping things go smoothly. Thank you for your...
read more
for
April Dorsey
There were multiple technical issues with my online account portal. Although it took multiple emails back and forth, April made sure that I was able to get access. Thank you so much for making this process a smooth and successful one for us,...
read more
Reply from April Dorsey
July 18th, 2025 01:27 PM
Thank you for the 5-star review. I'm glad I could assist you in resolving the technical issues with your online account portal. I understand that dealing with such challenges can be frustrating, but I'm pleased we were able to get everything...
read more
for
April Dorsey
Efficient, informative
Reply from April Dorsey
June 10th, 2025 10:03 PM
Thank you for the 5-star review! It was a pleasure assisting you with a mortgage to purchase your new home. If you have any further questions or need assistance, please feel free to reach out.
for
April Dorsey
Ms. April made an extremely stressful process seamless. She was extremely communicative and took the time to explain everything to us. She was able to help us with a quick closing! We wouldn't hand been able to buy our first home without her...
read more
Reply from April Dorsey
May 19th, 2025 09:55 PM
I'm thrilled to hear that I could make the process seamless for you and assist with a quick closing. It was a pleasure working with you and helping you achieve your goal of buying your first home. Thank you for your kind words and for trusting...
read more
for
April Dorsey
April was organized and helped keep me on task through the process! Great experience all around!
Reply from April Dorsey
May 14th, 2025 04:10 PM
Thank you so much for the 5 star review, it was a pleasure working with you. All the best to you with your new home!
61–70 of 122
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.