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First Horizon Bank - North Palm Beach, FL
North Palm Beach, FL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Gerald and his entire team were supportive, professional, and efficient throughout the entire process. They managed expectations, provided assistance when needed , and took the time to speak to us as we navigated the usually stressful process....
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Reply from Gerald Pumphrey
January 20th, 2026 02:19 PM
I'm grateful for your kind words, Mark. It was a pleasure to work with you and ensure everything went smoothly. I'm glad to know that both my team, including Marilyn, and I could make the process easier for you. Thank you for trusting us and...
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Gerald was very responsive to all our questions.
Reply from Gerald Pumphrey
December 10th, 2025 06:44 PM
Daniel really enjoyed working with you. Best of luck with your new home!
Gerald made the closing process seamless
Reply from Gerald Pumphrey
December 10th, 2025 06:46 PM
Maureen it was a pleasure working with you!
Gerald was a great communicator often replying off hours and was very helpful in our closing that had a tight timelin.
Reply from Gerald Pumphrey
January 20th, 2026 02:26 PM
I'm really pleased to hear your kind words, Andrew. It was important to me to ensure everything went smoothly for your closing, especially with the tight timeline. I appreciate your recognition and am always here if you need further assistance....
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Gerald is the best ever!
He was there for us all the time. Great quality of human being. Thanks so much, was a pleasure meeting you.
Reply from Gerald Pumphrey
January 20th, 2026 02:20 PM
I'm really glad to hear your kind words, Boris. It was a pleasure meeting you as well, and I appreciate your thoughtful feedback. If there's ever anything more I can assist with, please don't hesitate to reach out. Thank you!
Gerald Pumphrey was outstanding. Very skilled and very responsive. He is a class act.
Reply from Gerald Pumphrey
January 20th, 2026 02:25 PM
It's great to hear such positive feedback about your experience, Victor. I strive to maintain a high standard of service, and it's rewarding to know that my efforts are appreciated. Thank you for taking the time to share your thoughts. If there's...
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Gerald is the best!
Reply from Gerald Pumphrey
January 20th, 2026 02:22 PM
Carlos, I really appreciate your kind words. It means a lot to know that my efforts are making a positive impact. If there's ever anything more I can do for you , please feel free to reach out. Thank you!
Quick, easy process. Would have been good to know some of the paperwork required up front instead of scrambling trying to locate things from 4 to 5 years ago.
Reply from Gerald Pumphrey
January 20th, 2026 02:21 PM
I'm glad to hear the process was quick and easy for you, Christina. I understand that having advance notice of the necessary paperwork can make things smoother. I'll take your feedback into consideration to improve future experiences. If you...
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Gerald always made himself available to us!
Reply from Gerald Pumphrey
January 20th, 2026 02:23 PM
I'm glad to hear that you found me accessible whenever you needed assistance, Sutton. Being available to my clients is a top priority, and your feedback is truly appreciated. If there's anything else you need, feel free to reach out anytime....
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Gerald and his team made this transaction go very smoothly. Twice we've used Gerald for a closing in 3 years. Highly recommended
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.