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First Horizon Bank - Little Rock, AR
Little Rock, AR
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Carol! She is truly amazing and makes the process super easy to understand as a first time homebuyer!
Reply from Carol Parham
August 31st, 2026 09:41 PM
Thank you so much for allowing me to assist you with your new home purchase, Margot! I am so excited for you and very grateful. Please know that I'm here if you need anything. Thanks again!
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Several reasons:1. She followed up every email that contained a document to ensure I received it, had read it and understood every critical point. Any item that I had a question on was thoroughly explained leaving no unanswered questions throughout...
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Reply from Carol Parham
August 31st, 2026 09:43 PM
Bruce, I appreciate your kind words and am glad to hear that my approach was helpful to you. Ensuring that you received and understood all documents was important to me, and I'm pleased it made a difference. It was great working with you, and...
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Carol made me feel very taken care of during a process that can feel very very overwhelming. She was professional, confident in her expertise and extremely nice!
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Communication with Carole was excellent. Very pleasant to work with. She was helpful when we had questions or concerns. Even answered my text messages on a weekend. Highly recommend Carole.
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Receiving word our loan agreement had been declined by underwriters on a Friday of a holiday weekend 3 days prior to closing was quite upsetting. In the end we had the ability to adapt to the change; but, still was an unpleasant experience....
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Carol was very responsive along the whole process and was extremely responsive throughout the entire loan process and was transparent every step of the way. She communicated clearly, kept us informed, and made the experience smooth and stress-free....
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Reply from Carol Parham
June 29th, 2026 03:25 PM
Joshua, I appreciate your kind words about my responsiveness and transparency throughout the loan process. It's great to hear that you found the experience smooth and stress-free. Thank you for trusting me with such an important decision, and...
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Just that we were able to hace have succes a s end up with a good product.
Reply from Carol Parham
June 11th, 2026 05:18 PM
I'm glad to hear that you ended up with a good product, Homer. Thank you for sharing your experience! If there's anything else I can assist you with, please feel free to reach out.
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Submit disclosure documents earlier in the process and confirm loan terms at least 2 weeks prior to closing. The reason we initially went with First Horizon was you offered a lower downpayment which was changed too late in the process
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Carol is easy to talk to and is always willing to guide. More importantly, you get the feeling you can trust her. I would definitely recommend her to my friends. Thank you.
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Everything
Reply from Carol Parham
June 11th, 2026 05:19 PM
Thank you, Bahareh! I'm so pleased to hear that your experience was positive. If you ever need anything else, feel free to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.