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First Horizon Bank - Knoxville, TN
Knoxville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Rodney was very helpful throughout the process
Reply from Rodney Reeves
December 31st, 2025 07:03 PM
I'm happy to hear that you found my assistance helpful throughout the process. My aim is to provide support and clarity at every step, so it's reassuring to know that it was beneficial for you. Thank you, Patricia, for your kind words!
The customer service was very good from start to finish
Reply from Rodney Reeves
December 30th, 2025 06:21 PM
I appreciate your feedback and am grateful to know that you had a positive experience from beginning to end. Providing good customer service is important to me, and I'm glad it made a difference for you. Thank you, Lawrence, for sharing your...
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Fast and simple
Reply from Rodney Reeves
December 22nd, 2025 08:51 PM
I’m glad to hear you found the process fast and simple. Ensuring a smooth and efficient experience is always my goal. Thank you, Brian, for your feedback!
I initially got different rates and in the final stage the agent was not happy to explain all for me and insisted in one
Reply from Rodney Reeves
December 22nd, 2025 09:02 PM
Thank you for bringing this to my attention, Mahshid. I understand that clarity regarding rates is important, and I'm sorry for any confusion you experienced. It's essential to me that all terms are communicated clearly. If there are any lingering...
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It was an easy process considering that we were doing all this from another state, and dealing with two tittle companies to coordinate the sell of our former house and the selling of our new one. Rodney was always available for all needed communications....
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Reply from Rodney Reeves
November 26th, 2025 02:51 PM
I'm glad to hear that you found the process easy, especially given the complexity of coordinating from another state and working with multiple title companies. My goal is to be available and support clear communication, so I'm pleased that...
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Rodney was awesome
Reply from Rodney Reeves
November 24th, 2025 03:44 PM
I appreciate your positive feedback, Timothy. I'm glad to hear that you had a great experience. If there's anything else I can assist with, feel free to reach out. Thank you!
Rod Reeves was extremely kind, helpful, and accessible!
Reply from Rodney Reeves
November 18th, 2025 02:59 PM
I'm grateful for your kind words. It's my goal to be as helpful and accessible as possible, so I'm pleased that reflected in your experience. Thank you, John, for taking the time to share your feedback.
PROCESS WAS FAIRLY EASY COMMUNICATION WAS AWESOME AND SUPER FRIENDLY
Reply from Rodney Reeves
November 17th, 2025 09:41 PM
I appreciate your feedback and am glad you found the process easy and communication friendly. Ensuring a smooth experience is important to me, so it's great to hear that your needs were met. Thank you for sharing your thoughts, Suzette!
Rodney Reeves was attentive to our needs. He was available to us throughout the process. It was a pleasure working with him.
Reply from Rodney Reeves
November 3rd, 2025 03:47 PM
I appreciate you sharing your experience, Daniel. It was a pleasure assisting you and being there whenever you needed support throughout the process. Thank you for taking the time to write about your experience; it means a lot to me.
Rod is the best! He was so helpful and easily available. We can't wait to use him and First Horizon again!
Reply from Rodney Reeves
October 7th, 2025 01:51 PM
It's great to hear your positive feedback! I’m pleased that you found my assistance helpful and availability accommodating. I'm looking forward to the opportunity to work with you again in the future. Thank you, Mollie, for your kind words!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.