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First Horizon Bank - Knoxville, TN

Knoxville, TN
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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5 Star
93%
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4%
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Reviews from Web
  • L
    Linda D M
    Knoxville, TN
    Posted on October 4th, 2023 12:31 AM
    Rodney and Tyson both were so helpful with every paper and e-mail. I’m not real computer smart and they had to help a lot. Thanks to both of them.
    Reply from Rodney Reeves
    March 4th, 2024 05:21 PM
    I'm genuinely humbled by your kind words, Linda. It was nothing but a pleasure to assist you with your needs at First Horizon Bank. Your lack of familiarity with computers was never an issue for us; helping you understand and navigate through...
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  • for
    Jamie Rice
    Encompass
    S
    Sally A S
    Sparta, TN
    Posted on October 3rd, 2023 04:12 PM
    Awesome team.
  • P
    Patrice D
    Plain City, OH
    Posted on October 2nd, 2023 04:48 PM
    Loan Officer Rodney Reeves walked us through the online application, which was a little difficult for us senior citizens, Mr. Reeves and Mr. Watson arranged for the branch bank to scan in our financial documents since we do not have a scanner...
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    Reply from Rodney Reeves
    October 2nd, 2023 05:03 PM
    I'm truly grateful for your kind review, Patrice. Assisting you throughout the online process and making it comfortable for you was my top priority. I'm glad that I could help you with all your queries regarding the closing. Remember, we at...
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  • for
    Jamie Rice
    Encompass
    L
    Leslie C D
    Cleveland, TN
    Posted on September 30th, 2023 11:24 AM
    I was always able to speak with Jamie who answered all my questions in easy to understand terms, yet I felt more like a family member having my best interest in mind. Besides his expertise, I think the way we conversed made me extremely comfortable....
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  • J
    Judy C W
    Knoxville, TN
    Posted on September 27th, 2023 01:37 PM
    I would prefer to have the required documentation information emailed to me and then meet face to face with the loan officer.
    Reply from Rodney Reeves
    March 4th, 2024 05:23 PM
    I appreciate your feedback, Judy. I understand the convenience of having the necessary documentation emailed to you prior to our face to face meeting. Please be assured that we at First Horizon Bank always aim to make the lending process as...
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  • for
    Jamie Rice
    Encompass
    T
    Twila S N
    Knoxville, TN
    Posted on September 21st, 2023 09:29 AM
    Professional people who went the extra mile to make it easy for me
  • for
    Jamie Rice
    Encompass
    A
    Amelia E J
    Lenoir City, TN
    Posted on September 19th, 2023 09:09 AM
    Jamie's knowledge and experience was valuable and his professionalism and customer service was very welcoming.
  • for
    Jamie Rice
    Encompass
    K
    Kathy L J
    Etowah, TN
    Posted on September 4th, 2023 07:20 PM
    Made a long distance move very easy
  • A
    Aaron D
    Walkertown, NC
    Posted on September 3rd, 2023 09:18 PM
    Rod communicated with us and answered all the questions we had in a timely manner. He was great!!
    Reply from Rodney Reeves
    March 4th, 2024 05:22 PM
    I appreciate your kind words, Aaron. I'm glad that I was able to answer all your questions and make your experience positive. Ensuring our clients understand all aspects is an important part of our service at First Horizon Bank. Looking forward...
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  • for
    Jamie Rice
    Encompass
    K
    Kristen B
    Maryville, TN
    Posted on August 17th, 2023 03:17 PM
    I rated Jamie at 3.5 stars due to a few factors. Jamie was great at the beginning of our search process. He is charasmatic and informative, makes things easy to understand. However, our DTI was very close to the line which left us feeling on...
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.