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First Horizon Bank - Knoxville, TN
Knoxville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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All great. no complaints
Reply from Karen Hackney
September 5th, 2025 01:06 PM
I appreciate you sharing your experience, John. It's great to hear everything met your expectations. If you have any future needs or questions, feel free to reach out.
Great communication throughout the process, always friendly and smooth experience overall Thank you!
Reply from Karen Hackney
September 5th, 2025 01:06 PM
I'm glad to hear that you appreciated the communication and had a smooth experience, Carley. It was a pleasure assisting you through the process. If there's anything else you need in the future, feel free to reach out. Thank you!
Karen was always available to answer questions and very easy and friendly to work with. She was a pleasure, I highly recommend her.
Reply from Karen Hackney
September 5th, 2025 01:06 PM
It's great to hear that you found me available and easy to work with, Joshua. I'm pleased that I could assist you and that your experience was positive. Thank you for your kind recommendation. If you ever have more questions or need further...
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Ease of communication, quick overall process, straightforward, and everyone was extremely pleasant.
Reply from Karen Hackney
September 5th, 2025 01:06 PM
It's great to hear that you found the process straightforward and appreciated the ease of communication. I'm glad everyone was pleasant during your experience. Thank you for your feedback!
Constant communication, ease of access to any document or file needed during the process. Clear and concise instructions
Reply from Karen Hackney
September 5th, 2025 01:07 PM
I'm pleased to hear that you found the communication consistent and the process straightforward, Brian. It's important to me that accessing documents and understanding instructions is hassle-free for you. Thank you for your kind words and for...
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I have now closed on 3 different mortgage loans . This was by far the smoothest and easiest process I have encountered thus far .
Reply from Karen Hackney
September 5th, 2025 01:08 PM
I'm truly glad to hear that your experience with this process was smooth and easy, Joshua. Thank you for choosing to work with me on your mortgage loan. If you ever have any more questions or need assistance in the future, please don't hesitate...
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Karen was so easy to work with and always available!
Reply from Karen Hackney
September 12th, 2025 01:12 PM
I'm pleased to hear that you found it easy to work together and appreciated my availability, Christopher. Supporting your needs effectively is important to me. Thank you for sharing your experience!
Communication. Keeping me informed. Quick response to question or needing help
Reply from Karen Hackney
September 5th, 2025 01:08 PM
Anna, I truly appreciate the positive feedback on my communication and responsiveness. It's important to me that you feel informed and supported. If there's anything else you need, feel free to reach out anytime.
Karen was on top of everything- she made sure we get to accomplish all that needs to be done to close on the property as planned.
Reply from Karen Hackney
September 5th, 2025 01:08 PM
I'm glad to hear that I could support you in successfully closing on your property. It was a pleasure working with you to ensure everything went smoothly as planned. If you have any further needs or questions, feel free to reach out anytime....
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The whole process was made easy and we closed on time
Reply from Karen Hackney
September 5th, 2025 01:09 PM
I'm glad to hear that the process went smoothly and we were able to close on time, Jericho. If there's anything else I can assist you with in the future, feel free to reach out. Thank you for your feedback!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.