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First Horizon Bank - Johnson City, TN
Johnson City, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
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Very communicative and made our first home buying experience great!
Reply from Israel Vance
October 9th, 2024 05:25 PM
I'm thrilled to hear that your first home buying experience with First Horizon Bank was a positive one, Makayla! I really believe that open communication is key in making the process as smooth as possible. I'm glad I was able to contribute...
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I would give more than 5 stars if I could! Israel's professionalism and prompt responses set him apart from everyone else. My wife and I had an amazing experience and would recommend him to anyone in search of a great loan officer!
Reply from Owner
October 9th, 2024 05:25 PM
Hi Evan, your words truly made my day! I'm thrilled to hear that you and your wife had a remarkable experience with me at First Horizon Bank. After all, my main goal is to provide professional and prompt service to all my customers. Your recommendation...
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I had previously never dealt with First Horizon Bank, but met Israel when I was shopping around for mortgages. I spoke with 5 other banks, and I could immediately tell that Israel stood out far above the others with his prompt responses, knowledge,...
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Reply from Israel Vance
October 9th, 2024 05:26 PM
Evan, I am thrilled to hear that you had such a positive experience with me and First Horizon Bank! It was a pleasure to help guide you through the mortgage process. It's wonderful to hear that my prompt responses, knowledge, and professionalism...
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Bill Hardin
Bill Hardin was amazingly helpful during the entire process. He went above and beyond when it came to answering my questions, even after hours.
Reply from Bill Hardin
July 30th, 2024 12:38 PM
I'm truly glad to hear that you found our interaction so beneficial, Michael. Your satisfaction is my top priority and I'm happy to know that I was able to meet your expectations. I assure you that First Horizon Bank and I will continue putting...
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Bill Hardin
Thank you Bill, for your availability in answering questions and addressing any concerns throughout the process! Everything was very easy to follow and straightforward. Excellent communication and customer service!
Reply from Bill Hardin
July 29th, 2024 08:00 PM
Thank you Lori for your kind review! I'm thrilled to hear that the process was straightforward and easy to follow. At First Horizon Bank, we strive to provide excellent communication and customer service. Your feedback truly means a lot. If...
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Bill Hardin
Bill Hardin was very, very helpful through this process. Very patient and understanding since it has been 30 yrs from my last mortgage application. The process was somewhat confusing. Needing certain items with no online explanation. Then the...
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Reply from Bill Hardin
July 15th, 2024 04:28 PM
I appreciate the time you took to provide your feedback, Robert. I'm really glad to hear that you found my assistance helpful during your mortgage application process. I completely understand how the process can be confusing, especially if...
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Israel was very patient & supportive throughout the entire process.
Reply from Israel Vance
October 9th, 2024 05:26 PM
I'm truly grateful for your kind words, Jill. Your high rating and positive feedback mean a lot to me. I'm glad to have been there for you during the process, as providing support and patience is something I highly value. Please remember that...
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Easy to talk to
Reply from Israel Vance
October 9th, 2024 05:27 PM
Thank you for your kind words, Lorna. I'm glad to hear that you had a smooth experience communicating with me. At First Horizon Bank, we always aim to make our customer's experience as easy and as efficient as possible. Your feedback motivates...
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I have to confess, my wife basically took care of it all and I just did what she said.
Reply from Israel Vance
October 9th, 2024 05:27 PM
Hi John, thanks for the 5-star review. It's wonderful to know that the process was well-managed for you both. I'm here to assist, should you or your wife need anything else from First Horizon Bank. Cheers, Israel Vance.
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Ease of use , known representative handling our application,
Reply from Israel Vance
October 9th, 2024 05:28 PM
I'm thrilled to hear that you found our application process easy to use, Robert! Your rating of 5 stars means a lot. At First Horizon Bank, we strive to provide our clients with a seamless and straightforward experience. I'm glad I could assist...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.