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First Horizon Bank - Houston, TX
Houston, TX

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Drew was great. He worked hand in hand with us and made the process quite easy and stress free.
Reply from Drew Remson
May 14th, 2026 12:07 PM
James
Pleasure working with both of you! Thank you for letting me be part of your transfer to NOLA and thank you for your service. Anything you need, I'm a phone call away.
Drew
Thank you all for your flawless execution on our mortgage and account opening. Getting everything done in the timeframe you did was exceptional.
Even the title company commented on how smoothly it all went.
Lakika was warm, welcoming and provided excellent support for questions, needs, and clarification at evey step of the process. During Underwriting, there were multiple redudant and seemingly uncessary requests that was frustrating- However,...
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Great service all around and knowledgable team
We had a wonderful experience working with Drew throughout our home buying process. He was incredibly attentive, easy to communicate with, and always quick to respond to any questions or concerns we had along the way. He went above and beyond...
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Reply from Drew Remson
May 14th, 2026 12:09 PM
Irina:
Thank you for your kind words. It was my pleasure to assist you both. Welcome to NOLA, please call me for anything you need in the future!
Drew
our experience was very rushed, and there was not a lot of communication towards us as first-time users or homebuyers with limited information. There was limited to no communication with our real estate agent. Tillman was very knowledgeable...
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Reply from Maurice Tillman
July 23rd, 2026 05:03 PM
Richard, I appreciate your feedback and am sorry to hear that the process felt rushed and lacking in communication. It's important to me that every client feels supported, especially first-time buyers. I'm glad I was able to provide explanations...
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Craigs promptness and communciation were a huge part of making this a great experience. He was always available to answer any questions, and would always take the time to explain it until I understood it. He was also eager to help get me the...
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Reply from Craig Levin
May 8th, 2026 03:18 PM
Thank you, Brooks. I'm pleased to hear that my communication and availability contributed to your experience with First Horizon Bank. It was a pleasure helping you find the best deal possible.
Since the first contact Nicole, was professional, knowledgeable, then Stephanie as the main contact to collect documents and organizing the communication with the full team .made everything possible for a wonderful closing day.thank you for...
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Reply from Nicole Evans
May 7th, 2026 06:28 PM
I appreciate your kind words! It was truly a pleasure working with you throughout the process. I'm so glad Stephanie and the team were able to make everything smooth and organized for you, helping you feel supported along the way is always...
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Matt's handled two loans for us and both have been ultra easy and seamless. He's got a well machine of a team that answered all of our questions, responded quickly, and was proactive about the entire transaction. We'll definitely use matt again....
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We closed early, constant communication from all team members, any needs from the bank were clearly communicated early, always kept in the loop.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.